Im up at 2 a.m. writing this because upon returning to my room that i've already rented for the month my key doesn't work. No biggie right? Wrong they tell me they haven't charged my card although my bank says otherwise at the tune of $374.00 for a $203.86 room... Well I tell her she can't charge it agin it will overdraft my acct. She asks me what I want to do! I tell her fix my key I paid the week, she starts the semantics huffing and puffing and when I tell her to stop acting like a child she threatens to call the police on me! The paying customer who is being screwed by her incompetency.... She then proceeds to lock me out of the lobbie when I walk outside without resolving my issue. Her name is Tanya she is a Customer service nightmare and how she became the manager of anything is beyond my understanding. As long as she is working here I wouldn't recommend staying unless you want to be threatened and lied to.... It's a shame too though because the price is good and the room is clean I won't ever stay here again and will be filing a complaint with the owner first thing...
- Official Description (provided by the hotel):
- Two story exterior corridor motel, with a New Orleans style courtyard offering 3 hot tubs and swimming pool. ... more less
- Reservation Options:
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- Also Known As:
- Econo Lodge Bossier City
- Bossier City Econo Lodge