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“We were locked out of our room!”

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Red Roof Inn & Suites Bossier City
Ranked #29 of 35 Hotels in Bossier City
Sulphur Springs, TX
1 review
“We were locked out of our room!”
Reviewed May 24, 2009

My husband and I checked into this motel at 2 pm on Friday but didn't actually try to open the motel room door until 2 am the next morning. They key wouldn't work. We went to the front desk to let them know, and were given another key. It also didn't work. We went back to the front desk and were told that the lock must need a new battery. Rather than replacing the battery or giving us another room with a working lock (which is what I requested), we were let into our room by the front desk clerk who was rather rude and very annoyed that he had to let us in. The clerk that was there when we checked in was very pleasant, and the clerk that was there when we checked out was also very pleasant, it was just this clerk that gave us a problem.

The room wasn't bad, we've stayed in ABVs before and often seek them out because they are usually a good value. The faucet dripped in the sink all night, and when I took a shower the next morning, the stopper wouldn't stay up in the bathtub causing it to fill with water while I showered. There was no clock radio or hair dryer in the room (though I was told by the front desk that there was).

We probably would stay there again, but would definitely check and make sure that our room was okay before we went off to the casinos.

  • Stayed May 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
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Thank markanya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn & Suites Bossier City

Property: Red Roof Inn & Suites Bossier City
Address: 1836 Old Minden Rd, Bossier City, LA 71111-4810 (Formerly Americas Best Value Inn - Bossier City / Shreveport)
Location: United States > Louisiana > Bossier City
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #29 of 35 Hotels in Bossier City
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn & Suites Bossier City 2*
Number of rooms: 112
Official Description (provided by the hotel):
The Pet Friendly Red Roof Inn & Suites Bossier City is conveniently located just 9 miles from the Shreveport Regional Airport and only minutes from several local attractions, such as Bossier Civic Center. This location offers free Wi-Fi and flat screen TV’s in all rooms as well as a free shuttle to and from the Shreveport Regional Airport. ... more   less 
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Also Known As:
Americas Best Value Inn - Bossier City / Shreveport Hotel Bossier City

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