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“Nice rooms, but the rest didn't meet expectations.”

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Boomtown Hotel Casino
Ranked #15 of 35 Hotels in Bossier City
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Nice rooms, but the rest didn't meet expectations.”
Reviewed March 26, 2012

The room was awesomely neat; satin ceiling, a curtain that lets NO light in, and lots of space. The rest of the place had a nice decoration. The "casino" in itself wasn't as big as you expect for such a Huge building! The hallway going to it seemed the same size as the casino itself! The grill is closed monday and tuesday for those that like long weekends that last till monday, go eat somewhere else! I didn't give it a full rating mostly because a place this Big and with that price Should include a 24 hour restaurant (its a Casino!) and free internet: no internet, no higher rating. If you want a clean room and a bit of fun though.. yeah, thats your place.

Room Tip: Ask for a room a bit closer to the elevator or they'll send you to the end of the hall!
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  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Xophossophos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BoomtownHotelManager, Manager at Boomtown Hotel Casino, responded to this review, May 12, 2012
Thank you so much for visiting Boomtown Bossier! I am excited to have read your wonderful comments about the hotel room during your stay. We certainly pride ourselves on our updated accomodations! We do have the wonderful 24 hour Boomers Cafe that offers an array of salads, desserts, and cooked to order items. I regret this was not available to you during your stay as it is possible it was closed for cleaning or etc. We are always striving to provide an amazing casino experience for our guests with 1,000 of the latest and greatest slot machines and exciting table games stretching across three floors of non-stop gaming action. We look forward to the opportunity to provide you with an exceptional experience in the future!
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234 reviews from our community

Traveler rating
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    35
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Tyler, Texas
Level 3 Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed March 16, 2012

If we'd stayed solely to gamble at the casino, I'd have to have dropped my rating to 3 out of 5. Since we were more interested in a place to sleep, I can't say we were disappointed.

PROS:
The rooms are nicely furnished; very chic and warm decor. The bed was also very comfortable. The employees were very friendly, and the price was right on. Additionally, my partner and I won free lunches at the casino to their buffet. The food was actually really good! We were happy with our stay.

CONS: If you're a gambler, be aware that this is the smaller of the resort casinos. It was packed when we arrived at 3 PM on a Monday. If you're a non-smoker or sensitive to smoke, this is not the casino for you. They have cigarette vending machines, but you won't need to buy any with all the second hand smoke you'll inhale.
The walls in the hotel's rooms are very thin. We heard conversations, coughing, tv shows, etc. from surrounding rooms and hallways. Standard rooms, at least, are not furnished with mini fridges or microwaves, and using wi-fi for a night will cost you $10.

NOTE: the door handles must be turned UP to open your door!! Save yourself the trouble of looking the fool like I did trying to open the darn thing. My neighbors got to listen to me lose a fight with a door for two minutes...

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Grayanotoxin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BoomtownHotelManager, Manager at Boomtown Hotel Casino, responded to this review, May 12, 2012
Thank you for choosing Boomtown Casino & Hotel as your accomodations of choice for your trip to Bossier City. I appreciate your comments in regards to your stay. I hate that you had such a hard time gaining access to your hotel room. I will work very dilligently with our Front Desk team to ensure our guests are well informed about our door locks so that we may prevent this from happening in the future! Thank you again for your comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Heath, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 5, 2012

Everything else was booked. I saw reviews on here and was a little worried. No reason. Staff was nice and rooms were clean. I was happy. What else did I need? All I really care about is the clean room.

Room Tip: Ask for a room away from elevators.
See more room tips
  • Stayed March 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tricia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BoomtownHotelManager, Manager at Boomtown Hotel Casino, responded to this review, May 12, 2012
We are glad you chose Boomtown Casino & Hotel in Bossier City, LA! Thank you for taking the time to review our property. We hope you choose to stay with us again in the future so that we may have the opportunity to provide you with a memorable Boomtown experience!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Prairie, Texas
Level 3 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 2, 2012

Bed was great, had a nice big flatscreen TV. We brought a cooler , but could have used a fridge. Unlike at least one other review the room smelled really nice. A supervisor came to the room to make sure the room had been cleaned. We would go back.

  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Lawrence M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas, United States
Level 3 Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 22, 2012

Well when i first walk in the hotel it had a very stale smell. It is true you get what you pay for. The prices are very inexpensive but our room was very dusty as if they have not clean the room for months. I had the cleaning crew come in and vacuum, dust and wipe down all the glass twice. I would not recommend this place to anyone. The casino area was fun but smaller that a casino on a cruise.

  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Maria D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BoomtownHotelManager, Manager at Boomtown Hotel Casino, responded to this review, May 12, 2012
Thank you so much for taking the time to review our hotel. Your review has shown us that we have an opportunity that we will certainly address immediately! It is our goal to provide exceptionally clean rooms to every guest... every day. I have shared your comments with our Housekeeping team who are committed to ensuring our guests are comfortable with their accomodations from floor to ceiling. Please visit us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellington, New Zealand
Level 3 Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 21, 2012

Bed as nice, room was nice. Stayed in a disabled room with walk in shower. Room recently refurnished, was on the ground floor close to the lobby which suited us given the wheelchair requirements. Staff were awesome and went the extra mile. This hotel seemed smaller, may have been its location but as a guest it felt more intimate and personal. Casino offered all the faciltiies we required (we're not big time gamblers at all but enjoy spending a bit of time in there). Felt the food offering was a buit limited but other than that, a great stay.

  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carter41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BoomtownHotelManager, Manager at Boomtown Hotel Casino, responded to this review, May 12, 2012
I am truly excited you had a wonderful time at Boomtown Bossier! I appreciate you for taking the time to post your review of our property. It is great knowing our team members are doing what they do best... Guest Service! We pride ourselves on being the neighborhood casino where we know no strangers. I do hope you will visit us again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bossier City, Louisiana
Level 5 Contributor
73 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed December 4, 2011

Stayed at Boomtown celebrating our anniversary. What sets this hotel apart is their employees. Attention to detail and a level of friendliness that is refreshing. I highly recommend and will stay here again.

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CoachSC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Boomtown Hotel Casino

Property: Boomtown Hotel Casino
Address: 300 Riverside Dr, Bossier City, LA 71111-5017 (Formerly Casino Magic)
Location: United States > Louisiana > Bossier City
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Casino Hotel in Bossier City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Boomtown Hotel Casino 3.5*
Number of rooms: 186
Official Description (provided by the hotel):
The newly remodeled guest rooms at Boomtown are just steps away from all of the casino action, yet tucked away in a sanctuary where you can recharge. Our 186 rooms include 88 garden suites and four suites. Each room features plush new pillow top mattresses, Plasma TVs and brand new furniture and spacious bathrooms with marble granite finishes and includes a variety of convenient in-room amenities. ... more   less 
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Also Known As:
Boomtown Hotel Bossier City
Boomtown Bossier City
Boomtown Casino Hotel
Boomtown Casino Bossier City

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