We were in town for a funeral and stayed at Hampton Inn. It is new so very clean, modern furnishings. Beds are new pillowtop, very comfy. Desk attendants seem poorly trained. Check in was chaotic. The guy was friendly but was very stressed by having 3 guests checking in tho no one was rushing him. Later when we had no hot water, he suggested we let it run a while. Gee, why didn't I think of that! After a cold shower I called to complain. Miraculously it got hot and stayed hot the rest of our stay. Management deserves cudos for offering a bereavement rate when he learned the reason for our stay. Very nice and appreciated!
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