Iam writting to make sure everyone aware of the unbelievably treatment i have recieved from supervisor laurie.i booked 2 rooms and called and verifed with rita at the front make sure both of the next to each other.when i arrived at the hotel rita gave me to hotel card and told me room was next to each other.when went to the room both room wasnot next each other.i came back to the front desk informed rita. laurie overherad the conversation and said we can do anything about that ,i asked her can she put as other floor or room ,and she said we canot give another because these room rated diffrent that what i paid for.i did get upset i told her i called and verified and make sure my room next each other. she said she canot do anything .i told her donot worry about the room .i will never stay again at this hotel with upset voice.i never curse .she told she was going to call the police and put me out the hotel..i told her to call the police i didnot do anything wrong.she did not know i work for a law firm .once again someone from upper management need give the laurie b and good customer service training.i will never ever stay in hotel.they lost a customer for life.i will not recomend anybody to this hotel .she was so rude and made little front of other customers.believe me laurie you will not last longer there with that attitude.one day you will mess with a wrong person.????????
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- Microtel Inn And Suites Bossier City
- Microtel Bossier City
- Bossier City Microtel
- Microtel Hotel Bossier City