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“A great place to stay and play.” 4 of 5 bubbles
Review of Horseshoe Bossier City

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Horseshoe Bossier City
Ranked #3 of 35 Hotels in Bossier City
Certificate of Excellence
GreenLeadersBronze level
New London, Texas
Level Contributor
105 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“A great place to stay and play.”
4 of 5 bubbles Reviewed July 19, 2013

We stayed at the Horseshoe Hotel while visiting Bossier City and enjoyed our stay very much. All staff was friendly and welcoming, check-in went smoothly and quickly, and our reservation was met exactly as we had asked for. There was a notice in our room that it was to be renovated, along with the others on 14 floors, within the next few months. Since this hotel has been in Bossier City for several years, it is about time of renovations. Although clean and neat, the room we were in needs updated furniture and carpet. Some stains and ground in dirt just can't be removed with a vaccum cleaner. The buffet was sufficient, but not as good as it has been in the past, and breakfast at the Burger Bar was just ok. Overall, our stay was pleasant and we will visit there again.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LGenes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,212 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (866)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Benbrook, Texas, United States
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed July 17, 2013

Caesar's Entertainment Group knows how to treat its loyal rewards guests. Recently travelled to Bossier City for a concert by Darius Rucker. Great performance and great seats. Horseshoe normally has a great buffet but staff was remodelling the restaurant. Wonderful meal and service in the Jack Binion steakhouse.

Hotel and casino staff is responsive to the needs of its guests and are often invisible unless they are needed. The casino offers table games, slots and poker. Everyone has an opportunity to try their luck in the casino.

Room rates are reasonable and often complimentary to loyal customers.

Room Tip: Request a room with a view of the Red River. This view overlooks the ship housing the casino.
See more room tips
  • Stayed May 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank R0nR812
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Angelo, Texas
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed July 14, 2013

We were impressed with the hotel. We got a room on the 17th floor overlooking the river. The room was huge. They could have put another king bed in there. It was clean and modern with a flat screen tv and fridge.
The casino was clean and the staff very friendly and helpful. We played the slots for 3 hours before we lost $100 and went to bed. Fun!
The only complaint we had was that the $4 beer in the bar was warm. The mountains were not blue. Would have expected a cold one for that price.
The place surpassed our expectation. We would recommend it to anyone.

Room Tip: Ask for a high floor on the river side.
See more room tips
  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Maureen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Worth, Texas, United States
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed July 10, 2013

Started off wrong, got a confirmation for a non-smoking room, but when I got there they did not have one, put an ozone machine in the room, which helped a little. This was mid-week, when things were relatively slow. I went with Horseshoe because I have a players' card and got a pretty good rate. In retrospect, I should have asked them to get me a room at El Dorado or Margaritaville.

Looks like little renovation has happened since the hotel open in the mid-1990's. (They did have a card in the room promising renovation...will believe it when I see it.) Casino is crowded and miminums are high for such a shoddy property. Food price is high for mediocre food. Comp's at the table are strange, to say the least (no two comped meals in less than 24 hours). The furniture was worn, old tube-style televisions with worked sporadically. NO SAFE in the room, which is usually a given nowadays.

A little complaint, but the roulette chips are all very close to the same color, making it hard to see who won. I am not color blind, either, but it was tough. OTOH, the dealers were friendly, wife or I did not run into a grouch.

The new Margaritaville down the street offers about 10X a better experience at the same price.

Will never stay there again, unless it is for free. Margaritaville or El Dorado, thank you.

  • Stayed June 2013, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Lonnie I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corpus Christi
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed July 9, 2013

The hotel staff are extremely professional and friendly! The room we stayed in has been updated (24th floor) and the bed was very comfortable. Great place to stay. We ordered room service one evening and the food was good and the prices were very reasonable. The restaurant's are great also. Binion's Steakhouse is always a good choice when staying at The Horseshoe.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TexasTexaspride
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed July 3, 2013 via mobile

We stayed at the Horseshoe for 3 nights from June 30-July 3. We stayed on the 5th floor and had a wonderful view of the river! The rooms were very spacious but very outdated. We had 3 older televisions in our room(1 in bathroom, 1 in bedroom, 1 in living room) and only the one in the bedroom worked. The couch was disgusting and the chair had cigarette burns in it( we were in a non-smoking room). The room overall had an very outdated feel. We also put a do not disturb sign on the door and they still came in our room so we called the front desk and no one answered. I got on the website to get the phone number to call the hotel and reached a manager named Steve. Steve said he would look into the situation and call me back and let me know what they could do for us. I never heard back from Steve. The Buffett was awful, I would not recommend it. Also the casino is so tight we didn't win a dime. We will be staying at Margaritaville next time and not at Horsehoe ever again!

  • Stayed July 2013
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Emcnairy65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Odessa, Texas
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed June 12, 2013

This is a great place to stay. The rooms are nice only thing is the old tv but rumor has it they are upgrading so that's great. The employees are wonderful kind and always have a smile and quit often asked us if we needed anything. The buffet is fabulous the johnas crab claws are amazing. The casino floor employees are wonderful also A+ stay we will be back

  • Stayed May 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ryan c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Horseshoe Bossier City

Property: Horseshoe Bossier City
Address: 711 Horseshoe Boulevard, Bossier City, LA 71111-4472 (Formerly Horseshoe Casino Luxury All-Suite Hotel)
Location: United States > Louisiana > Bossier City
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Bossier City
#1 Casino Hotel in Bossier City
#2 Green Hotel in Bossier City
#4 Family Hotel in Bossier City
#6 Business Hotel in Bossier City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Horseshoe Bossier City 4*
Number of rooms: 606
Official Description (provided by the hotel):
Topping the skyline is the 24-story Bossier City tower that houses the world-class Horseshoe Bossier City luxury hotel. From the moment you enter our hotel lobby, you'll see that we have placed luxury and comfort at the top of our priority list. These Bossier City accommodations include 606 Luxury Tower Suites. To ensure easy access to the hotel, casino and restaurants, you'll find 3,200 spaces of free parking, including free valet service, as well as covered parking in our convenient garage. Government issued photo identification and a credit card ( No Cash ) deposit are required at check it for incidental charges. ... more   less 
Reservation Options:
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Also Known As:
Horseshoe Casino Luxury All Hotel Bossier City
Horseshoe Hotel Luxury All Suite

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