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“Great value and location” 4 of 5 bubbles
Review of Courtyard Shreveport-Bossier City/Louisiana Boardwalk

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Courtyard Shreveport-Bossier City/Louisiana Boardwalk
Ranked #9 of 35 Hotels in Bossier City
Certificate of Excellence
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Great value and location”
4 of 5 bubbles Reviewed November 22, 2013

I've stayed at this hotel twice, primarily because of its location. It's situated on the Louisiana boardwalk outlet mall, which offers plenty of shopping and restaurants in walking distance from the hotel. As for the hotel itself, it's a pretty typical Courtyard location. The rooms are clean and spacious, perfect for business travel. The Internet was dreadfully slow on this visit which would have been problematic if trying to work out of the room.

  • Stayed May 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank wolverines06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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213 reviews from our community

Traveler rating
    105
    66
    29
    11
    2
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • Any
English first
Flint, Texas
Level Contributor
280 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed November 15, 2013

The location is the best thing about this hotel, right on the Boardwalk. Our room was at the end of the hotel, next to the railroad tracks... enough said! The room was nice & the staff friendly. Would we stay here again? No, it was too expensive & we didn't enjoy the trains.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank LarRanTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arkansas
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed October 26, 2013

I gave this hotel 5 stars and a great review in July (look at it), but with this 2nd visit I had a bit of an issue with making my reservations, (so they lose 2 stars).

I believe that the staff was not entirely honest when I made my reservation about 2-3 weeks before our arrival. I called and asked for them to quote me a price and they said $135 a night, nothing else. I said that was fine, lets book it. So I gave them all of my information and they said an email would be arriving shortly. Fortunately, I looked at it as soon as it arrived and what I realized was they gave me the ADVANCE PURCHASE RATE "without" informing me.
So I immediately called back (about 10 minutes after hanging up phone with them) and asked if this was correct with the Advance Purchase rate and why I wasn't informed.
(Advance Purchase Rate) - you pay a smaller price for the room, but doesn't allow cancelation after the day of making reservation.
Normal Price with Cancelation - $165
Advance Purchase - $135
I intended on staying here anyway, but I had a gift card I meant to use, so they didn't need to charge my credit card the next day. The staff, Reed, said that he was so sorry, that he just wanted to give me the best rate available, and he would talk to his manager about the gift card. They held my card until our arrival, took my gift card, and everything turned out fine.

Conclusion, they make reservations everyday. They know what the $135 rate means, so they need to tell the customer that this is the Advance Purchase Rate and not the normal rate ($165 with cancellation). They were trying to pull a bit of a fast one on me. My gift card would have been worthless if I had not called back immediately. Glad I looked at the email so soon, if I had waited the next day, they would have said sorry but too late.
For the amount I am paying, I expect better.
All I can say is Shame, Shame.

Room Tip: Look at your email conformation as soon as possible to make sure they are not trying to pull a fast...
See more room tips
  • Stayed October 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Bart4IV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed September 16, 2013

Check in was very easy and we were well greeted. Hotel was very clean and the staff was professional. There is easy access to the board walk and convenient to other the local attractions. Walls were a little thin and we could hear people conversations in the hall. I would recommend this location and I plan on staying there again. Nice sitting area by the pool.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sean R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United Kingdom
Level Contributor
172 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 bubbles Reviewed September 13, 2013

We met some friends in Shreveport for a weekend and stayed at this hotel for two nights. This is a typical Courtyard. We had no problems while there. There isn't a lot in Shreveport, so while I'd say the area isn't great, I'd also note that is was the nicest area we witnessed while in Shreveport. It is near several casinos and an outdoor shopping area (quite hot while we were there). The hotel parking is somewhat limited, but we had no issues. The service was fine. Overall, no complaints.

  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Travel159549
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed August 27, 2013

The hotel is clean and otherwise in good repair. The staff is friendly. One problem, although a gold Marriott member, I still was not comped with the usual complimentary breakfast or "gift" (usually water or a market item upon arrival). When asked they said the hotel is owned by an other company, and the manager doesn't do that. MMMMM isn't that a Marriott corporate decision and not the hotel manager decision?

  • Stayed August 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Maria G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed August 20, 2013 via mobile

Two night stay for business. Front desk was very helpful when I needed to FedEx a package. All staff very pleasant and helpful. I will say they need more help in the Bistro. I had to wait and smetimes find someone to wait on me. Despite this i will be back!!

  • Stayed August 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DOUGLAS G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Shreveport-Bossier City/Louisiana Boardwalk

Property: Courtyard Shreveport-Bossier City/Louisiana Boardwalk
Address: 100 Boardwalk Blvd, Bossier City, LA 71111-4386
Phone Number:
Location: United States > Louisiana > Bossier City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #9 of 35 Hotels in Bossier City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Shreveport-Bossier City/Louisiana Boardwalk 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Courtyard Shreveport-Bossier City/Louisiana Boardwalk Hotel Bossier City

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