Booked a reservation for Diamond Jacks 2 1/2 months in advance for my anniversary we had a confirmation but 2 days before we were supposed to leave I get a call that they do not have a room that my booking agent overbooked the hotel. I called the booking agent this was not true the called them and they were told the moved their VIP customers to the top of this list and then they go by date of reservation. I was not the only one this happened too. Poor Management resolution....now I have no reservation and this has ruined my anniversary surprise. This really is messed up...
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- Also Known As:
- Diamondjacks Hotel Bossier City
- Isle Capri Hotel Casino Bossier City La
- Diamondjacks Bossier City
- Isle Capri Bossier La