At Check-in, the staff seemed friendly, although we were told at check in that there were no non-smoking rooms available. We accepted the accommodations they DID have and were very disappointed. I would rate the room itself less than a one star hotel. Our room did not appear to have been updated since the hotel was built. The trashcan in the bathroom had not been emptied from the previous guest, and the bathroom was generally not clean. The toilet paper holder was broken. The toilet paper was on the tank of the toilet. The shower was not clean, the slipguard on the shower floor was peeling, and the primary color striped wallpaper in the bathroom was peeling. There was a 7" antenna TV in the bathroom which appeared to have been there since the late 1980s. We had tropical flower curtains, harlequin designed chairs in the "living" area, and the jacuzzi tub was not at all clean. The bedspread was lumpy, and we found crunched chips in the bed. We had no towels in our room. I was very surprised at the poor quality of the room as the rest of the hotel seemed to be in fairly good shape. When we requested a different room, we were told none were available. Since we booked through a third party, no refunds were available either. Very disappointed. My husband and I had a quick getaway to Shreveport for the Texas A&M/Louisiana Tech game, and we were not at all pleased with the accommodations. We Priceline frequently, and this is the first time we have been very disappointed. The public spaces may rate a 3*, but the room we stayed in (509) was less than a one star. Skip it!
- Reservation Options:
- TripAdvisor is proud to partner with Priceline so you can book your DiamondJacks Casino and Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Diamondjacks Hotel Bossier City
- Isle Capri Hotel Casino Bossier City La
- Diamondjacks Bossier City
- Isle Capri Bossier La