I took my father and daugther on 3 day and 2 night stay to Shrevport for there birthday. I was so mad and disappointed I was boiling mad. The last time I stay in Diamond Jack was 2 years ago.
It was clean and had very helpful staff. This time the desk clerk acted like I was taking up her time. The room was flithy from top to bottom and had just been clean. There was trash and food on floor for starters, bed was so lumpy I had trouble sleeping on it. They took out the safe, microwave and refrigator. And lot of people hads to keep there meds in cool or cold place. They bathroom was another thing. Now this was suppose to be remodel room. It was molded around the chaulking, wallpaper tore and the same as Isle Capri, shower was not clean and ashes on the glass shelves, and the plumbing was leaking in the floor under the sink , brown looking stuff. (nasty) And the a/c didn't work, but fan that blew it out did. You could here water in the walls running all night and toilets flushing. You had sticky floors and the decor was just plain if you ask me. I loved the elevators, they didn't work half the time and squeak and wouldn't shut so the others wouldn't open or shut for some reason. I was scared to death to get on one. I had no choice I have broke foot and couldn't climb the stairs. And we told the desk clerk all this stuff and guess what she said. WERE WORKING ON IT. And that doesn't include the ice machines that were tore apart or broke. People were hunting ice all the time on different floors. I tried to write reveiw on there web site GUESS WHAT IT DIDN'T WORK EITHER , when you got to bottom of page almost it would go up enough to send it off. AND NO COMPENSATION FROM THEM EITHER AT THE HOTEL YOUR TOUGH LUCK AND MONEY DOWN THE DRAIN
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- Also Known As:
- Diamondjacks Hotel Bossier City
- Isle Capri Hotel Casino Bossier City La
- Diamondjacks Bossier City
- Isle Capri Bossier La