Our experience with this hotel was a mixed bag. It has potential but has a long way to go.
We made two weekend reservations for the hotel - one in October and one in November for LSU football games. We called two days before the October trip to confirm, and were told that we only had a reservation for November. Luckily, even though it was an LSU football weekend, there were rooms available elsewhere. However, the next week, a "no show" room charge for the room appeared on the credit card bill. The new manager was very pleasant and agreed to "comp" the room in November and she fulfilled that promise.
The hotel is in an "okay" area -- not good, not bad. Not much food available at the exit - the College Avenue exit has a lot more choices. The interior decor appears to be Southwest meets African outback. The lobby area has potential with a small central bar that overlooks the indoor pool. The bar tender was very nice. Layout of the bar was odd and made it difficult to see the televisions from many of the seating areas (a problem when attempting to watch the end of the big game). Listening to the screaming kids playing in the indoor pool was a bit odd while sitting in a hotel lobby bar.
The room was a nice size and relatively clean. Beds were comfortable Again the decor appeared to be Southwest meets Africa with a very odd color scheme. The bathroom layout is HORRIBLE. The door hit the toilet - if someone mistakenly opened the door while another occupant was going to the bathroom bodily injury would occur! Additionally the bathroom did not have an exhaust so steam quickly took over. The hair dryer in the bathroom was both filthy and broken - smoke began to come out of it when I turned it on.
We reserved an "executive level" room. I have no idea what the difference between executive and regular is. Key card was not required for access to the floor. Unlike other Holiday Inns, the "executive" floor did not have snacks, coffee, or drinks available.
The air conditioner rattled and beeped all night (until we finally turned the thing off). It was, by far, the LOUDEST AC I've ever encountered. To add to the lovely AC noise, the alarm clock began going off at midnight. Thanks to whomever set the alarm for the middle of the night.
The employees in the restaurant were very friendly and attentive. On a positive note, the restaurant uses REAL eggs -- a gal is standing at the griddle cracking eggs and cooking them to order. A very nice change from the nasty egg mixture from the box/carton. The breakfast buffet had a nice selection. Server left a pitcher of coffee for convenience; unfortunately, one expects good strong coffee in Louisiana, not the weak muck commonly found in Holiday Inns!
The staff is great but the hotel as a whole needs work.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Baton Rouge-South!The Holiday Inn Baton Rouge-South is the largest full-service hotel near the city, located less than 6 miles from downtown Baton Rouge, LA and 13 miles from Baton Rouge Metro (BTR). Our prime Baton Rouge location, near Louisiana plantation homes, puts you near Blue Bayou Water Park and Dixie Landin Theme Park as well as Baton Rouge Town Center shopping. Our hotel s recent renovation of 334 well-appointed guestrooms and suites includes a state-of-the-art fitness facility, indoor and outdoor pools, Business Center with complimentary High Speed Internet access and complimentary wireless Internet access in the atrium areas. On-site is the full-service Cafe Galvez Restaurant & Bar, and the Alamo Lounge for after dinner cordials. Room service is available from 6am until 11pm.Our location near downtown Baton Rouge puts us close to: LSU, Louisiana Arts & Sciences Museum/Planetarium, Southern University, the Louisiana State Capital, the Mall of Louisiana, the USS Kidd, the Greater Baton Rouge Zoo, and Casino Rouge.Holiday Inn South features more than 9,000 square feet of flexible meeting space with a special reception capacity for up to 500. Our experienced staff is more than happy to help with all arrangements for your conference, wedding, exhibit or special event we are your first choice in Baton Rouge! Relax, it s Holiday Inn! ... more less
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- Also Known As:
- Holiday Inn Baton Rouge
- Baton Rouge Holiday Inn