The worst Embassy Suites I have ever stayed at, and glad it was for only one night since. The property fails every standard from deceptive booking information, to poor service, and exceptionally filthy rooms and common areas.
After being told that the property was ''completely" renovated in 2007 I was astonished to see the poor condition upon arrival. Elevators don't work; hallway lighting is almost non existent; room service trays and other hotel service items cluttered all over the place; interior carpeting is disgusting; tiles cracked; stucco hallways look like they were painted by a three year old and omnipresent smell of mildew everywhere.
Rooms are decorated with furniture that must have been found at a hotel furniture close out store, television sets are at least 10 years old. Bed linens are threadbare, and although I requested a non smoking room there was an incredible smell of stale, recent, and frequent smoke.
I travel frequently for business and this is so under performing, I would be amazed that Hilton would allow the Embassy Suites flag to fly there much longer without significant investment and a willing management.
- Official Description (provided by the hotel):
- Discover a spacious home on the road in Louisiana's capital city at the Embassy Suites Baton Rouge hotel. We have completed a multi-million dollar renovation of all spaces in our hotel. We are centrally located for all that Baton Rouge has to offer. Wake up in a spacious bedroom and revitalize in an elegant bathroom in a two-room suite at Embassy Suites Baton Rouge. All suites offer two 32-inch TVs, a refrigerator, coffee maker and microwave for convenience. Modern cardio machines and weights in the fitness center combine with a pool to allow tailoring any exercise program. Or host any function, from a pre-meeting briefing for 16 to weddings or company seminars for 500. Enjoy a free cooked-to-order breakfast, savor Cajun specialties at Zydeco Bar & Grill, and join us every night at Evening Reception. We also offer a free shuttle to and from the airport! ... more less
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- Also Known As:
- Embassy Suites Baton Rouge
- Baton Rouge Embassy Suites