The manager at the front desk made my day!!
He was so generous to upgrade my room without having to ask. The room was larger and spacious. I had access to the concierge lounge and it had a good selection of food for breakfast and evening bites.
I also forgot my cell phone charger and so they were kind enough to let me use theirs.
The building isn't brand new, but it is nice with the large marble floor entranceway. Next time I'm in the area, I will go there again just for the customer service. They left me with a great impression.
- Official Description (provided by the hotel):
- Located off of the I-10, Baton Rouge Marriott is a top choice among hotels in downtown Baton Rouge, LA. Our functional, high-rise hotel sits just 4.8 miles from the Louisiana Art & Science Museum and 4 miles from Louisiana State University. We invite you to come relax in one of our guest rooms or guest suites, which boast pillow-top mattresses, separate sitting areas, coffeemakers, and flat-screen TVs. We provide Wi-Fi in our guest rooms and throughout our Baton Rouge, LA hotel. Some of our accommodations also feature mini refrigerators and/ or pull-out sofas. Our upgraded quarters offer access to a hotel club lounge, free breakfast, and complimentary snacks. At Baton Rouge Marriott, guests enjoy many fine amenities including our casual Cajun restaurant, a beautiful wood-paneled Lobby bar, a business center, an exercise room, and an outdoor pool (seasonal). ... more less
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- Also Known As:
- Baton Rouge Marriott Hotel Baton Rouge
- Marriott Baton Rouge