Stayed here for one evening on business recently. The hotel has a beautiful lobby and I learned it was originally built as a Hilton Hotel (thus the reason for the location on Hilton Boulevard). My check-in experience was ok and the front desk clerk, although pleasant, was not trained well in terms of his customer service approach. As a gold Marriott member, I was not acknowledged and received a substandard room. When complaining to the manager, I was told that no other room was available (which is hard to believe given the size of the hotel). Normally, I would have been more persistent but I was only staying one night and was tired. Although the rooms have the new Marriott bedding, the furnishings are old, the bed is low to the ground and the mattresses are not the pillow-top type one expects with the new bedding package. The bathrooms have not been renovated and have the old white formica vanities probably leftover from the Hilton. The Club Lounge offerings were ok but the room is dark and dingy and the attendant quite unfriendly. The hallways and elevators are in great need of painting and touch-up. Full-service hotels are not plentiful in Baton Rouge, but if I came back, I would not stay in this hotel. The taxi driver on the way back to the airport suggested the Sheraton and another new hotel which is located downtown near the casinos.
- Official Description (provided by the hotel):
- Located off of the I-10, Baton Rouge Marriott is a top choice among hotels in downtown Baton Rouge, LA. Our functional, high-rise hotel sits just 4.8 miles from the Louisiana Art & Science Museum and 4 miles from Louisiana State University. We invite you to come relax in one of our guest rooms or guest suites, which boast pillow-top mattresses, separate sitting areas, coffeemakers, and flat-screen TVs. We provide Wi-Fi in our guest rooms and throughout our Baton Rouge, LA hotel. Some of our accommodations also feature mini refrigerators and/ or pull-out sofas. Our upgraded quarters offer access to a hotel club lounge, free breakfast, and complimentary snacks. At Baton Rouge Marriott, guests enjoy many fine amenities including our casual Cajun restaurant, a beautiful wood-paneled Lobby bar, a business center, an exercise room, and an outdoor pool (seasonal). ... more less
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- Also Known As:
- Baton Rouge Marriott Hotel Baton Rouge
- Marriott Baton Rouge