First mad at Expedia--two uses both regrettable--one actually probably a nice place in good area of Dallas BUT under construction so indoor pool and gym were closed and nothing in their business center worked. “Gee” those features won’t important to me in my week stay. And EXPEDIA DID NOTHING AND WOULDN’T LET ME CANCEL THEN. That was a couple of years ago and they did nothing---“NOW”I got the Indian phone center shuffle where the "supervisor" was far less comprehending than the first girl--didn't speak English well we are sorry you are not happy but can do nothing. I was cool but wanted to blow up as he repeated what I had just acknowledged and said AGAIN AND AGAIN.
Now this place NOT A 2 STAR BY ANY STRETCH OF THE IMAGINATION ---next to a two one star chains Super Whatever and Knight's Inn also not 2 star places (lowest spot on the chains—motels, not hotels). OK room was passable and since the staff and owner were nice I wanted to like this place UNTIL I showered and found out how dirty the floors were--I walked barefoot in the room (not outside) maybe coal miners stayed before me--that bad my son has played in mud and less dirt washed off---which is too bad because another review showed stained sheets--they were clean and although dated the room and bed was OK. Where this place really dies is the clientele—“think ghetto” it is a weekly rental for those who can't get an apartment--that is why I HATE EXPEDIA --I travel often I have never had a bad experience with Travelocity, Price Line nor Hotwire--they don't play with ratings adding stars and update--also those trying to figure what hotels they using for deals are is easy on side sites with people telling what hotels are secret hotels being used.
Liked the owner but he had no illusions able this place --actually said in more blunt terms about the people who stay here-- I am thrifty because I travel all over the country and company is not picking the tab but not desperately climbing the ladder anymore that I must go cheap to survive, so I won't try to ever stay in under a 3 star again NOR EVER USE EXPEDIA AGAIN--THEY LIE!
- Official Description (provided by the hotel):
- At Magnuson Hotel, we pride ourselves on superior customer service and clean, comfortable accommodations at an affordable price. Our spacious, well-appointed guest rooms, each featuring a microwave, refrigerator, wireless high-speed internet access, and cable satellite television, are the perfect place for a night of rest before heading back down the road or an extended stay in the area. Guests can enjoy free parking, our outdoor seasonal pool, meeting and banquet facilities, and complimentary continental breakfast each morning. We’re also pet friendly, so you never have to worry about leaving your favorite four-legged companions behind. Book a stay next time you’re in Baton Rouge -- we just know you’ll feel right at home with us. ... more less
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