We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
SpringHill Suites Baton Rouge North/Airport
Nearby Hotels
Drury Inn & Suites Baton Rouge(Baton Rouge)
$100
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$111
Staybridge.com
View Deal
  • Free Wifi
  • Free Parking
$93
Booking.com
View Deal
  • Free Wifi
  • Free Parking
$122
$119
Hampton.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$128
$104
Expedia.com
View Deal
  • Free Wifi
  • Free Parking
$168
$147
Booking.com
View Deal
  • Free Wifi
  • Pool
$117
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
$114
$104
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$159
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
$106
TripAdvisor
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Reviews (114)
Filter reviews
114 results
Traveler rating
34
36
20
10
14
Traveler type
Time of year
LanguageAll languages
34
36
20
10
14
Show reviews that mention
All reviewsburger kingwifi worked wellbedroom areabusiness hoteldecent breakfasthotel is cleanfront desk staffoutdoor poolfree breakfasta great staybeds were comfortablestaff was friendlyshuttlebatonhousekeepingbeddingsofa
FilterAll languages
Updating list...
73 - 78 of 114 reviews
Reviewed June 23, 2013

This hotel is a step up from a Motel 6. I stay at Marriotts often, but this one was the worse. The housekeeping staff is a joke. They slam doors, talk loud, and cuss early in the morning. I am sure everyone on my floor heard every conversation and all the door slamming going on. The hallways are filthy. The ice machines were taped togetherand hardly worked. There were tacky wet floor signs the roadthe elevators with us the entire stay. I could see if it was standing upright, but it was at the back of the elevator laying flat and never moved the entire time. The rooms were not cleaned properly. They left trash in the room, did not change the bed linens, nor did we get clean freash towels. Went to the front desk for towels and sheets, and the lady behind the desk said there were no extra towels, but did give us the sheet. Are you kidding!!!! I couldn't tell if these people were employees or just come in off the street as no one wore uniforms there. Very strange!!! The breakfast was terrible. The selections were awful and the presentation was filthy. The tables were never cleaned off from the previous guest. There was waffle mix and syrup all over the floor and table. Everything was running low, and after seeing the untidy kitchen lady, we decided to go eat at the iHop nearby. I have never had this type of experience from a Marriott property ever. I will never stay at this hotel ever again nor will I recommend it to anyone I know. I say remove the good Marriott name and call this one a Motel 6. Should have booked across the street at that Hilton.

  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Kimberly C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springhill_North, General Manager at SpringHill Suites Baton Rouge North/Airport, responded to this reviewResponded June 25, 2013

Ms Kimberly,

I really appreciate your taking the time to share your disappointment with your recent stay. I want to personally apologize to you, that the hotel was not as clean as our standards demand. A clean room that has been prepared for our guest is basic for a good stay. I am so sorry that this was not your experience. You can be confident that I will follow-up on all of your concerns so that others are not disappointed as you were. Again, thank you for making the effort to share your thoughts. I value you as a guest, and I do want you to know that your concerns are our concerns. If you have additional details of your stay you would like to discuss please call me directly and I would be happy to hear them.

Sincerely,

Craig Schroeder
General Manager
Springhill Suites by Marriott
Baton Rouge North/Airport
7980 Howell Boulevard
Baton Rouge, LA 70807
Phone 225-356-6705

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 19, 2013 via mobile

The hotel and staff are excellent at this establishment. The service and friendliness cannot be faulted, especially for business travellers away from home. You are made to feel very welcome. The rooms are bright, clean and airy, with very comfortable beds. I would recommend staying here and I would certainly return.

  • Stayed: June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Fandanglit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springhill_North, General Manager at SpringHill Suites Baton Rouge North/Airport, responded to this reviewResponded June 25, 2013

I am so glad to read that you had an awesome experience while you were our guest and that you recommend us! Thank you very much for your business. We sincerely appreciate you taking the time to share your opinion on TripAdvisor.


Thank you,

Craig Schroeder
Springhill Suites by Marriott
Baton Rouge North/Airport
7980 Howell Boulevard
Baton Rouge, LA 70807
Phone 225-356-6705

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 5, 2013

Checking in was fast and the staff members were very accommodating (they let me send 2 faxes for work). The bed was comfortable, water pressure in the shower was good, and the suite was spacious. Breakfast was very crowded, but the food choices were adequate. For the most part, the hallways were quiet and making my future reservation was simple. I would stay again.

Room Tip: Room 224 is near the elevator if you don't travel light.
  • Stayed: May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank wcy4221
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springhill_North, General Manager at SpringHill Suites Baton Rouge North/Airport, responded to this reviewResponded June 25, 2013

Thanks for the positive review! "Comfortable bed, spacious suite" I appreciate you taking the time to share your experience so other travelers can reserve their suite with ease. Please come back the next time you're in Baton Rouge.


Thank you,


Craig Schroeder - GM
Springhill Suites by Marriott
Baton Rouge North/Airport
7980 Howell Boulevard
Baton Rouge, LA 70807

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 17, 2013

I stayed here on business one night. It was adequate. Wifi was good, breakfast included a strange looking egg thing - I would have preferred scrambled eggs - but I'm glad it was included in the price, the bed was comfy, hallways were quiet. The front desk people were courteous.

However, the air conditioner was quite loud in our room #303 and there was a sketchy stain on the rug in the sitting area under the desk which made me queasy about the cleanliness in the entire room.

Room Tip: Avoid the stain in #303
  • Stayed: April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank LarkSkates
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 7, 2013

Had a good one night stay the first night on my trip after a late night flight. Had a very adequate stay for a single night stay. Nothing fancy, but nothing wrong. Decent breakfast. Hotel needed a bit of refreshing, but still would stay again for a quick stay. Friendly desk staff.

  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank AlbertCav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
View more reviews