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“Very Clean, Cozy”

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DoubleTree by Hilton Hotel Baton Rouge
Ranked #4 of 77 Hotels in Baton Rouge
Certificate of Excellence
Vinton, Louisiana, USA
Level Contributor
37 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Very Clean, Cozy”
5 of 5 bubbles Reviewed May 14, 2014 via mobile

Stayed at this hotel for 1 night with family while at a baseball tournament. Fast check in with hot cookies, friendly staff. Updated, clean, comfortable room. Water pressure was good on 4th floor. Breakfast buffet was tasty. Good location, not far from Walmart, Chilis, and other restaurants. Ordered room service and the food was good.
I hate giving 5 stars because it sounds like a phony review but i can't think of anything that was wrong with my stay.

Stayed May 2014, traveled with family
Helpful?
Thank gatorrat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary J, General Manager at DoubleTree by Hilton Hotel Baton Rouge, responded to this review, May 22, 2014
Hi Gatorrat!

We’re honored that our hotel made you go against your 5 STAR rule :)

Thank you very much for this great review. We hope to be your hotel of choice when baseball brings you back to Baton Rouge!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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682 reviews from our community

Traveler rating
    378
    182
    71
    27
    24
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
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English first
the woodlands
2 reviews
5 of 5 bubbles Reviewed May 6, 2014

We had a wonderful stay at the DoubleTree by Hilton in Baton Rouge. The hotel was located close to the LSU campus, which was convenient, since we came to visit our son who is attending there. The hotel staff was warm, welcoming & most efficient, especially the General Manager. We also enjoyed the comfortable bed & pillows. And, since my husband is in a wheelchair we stayed in the handicapped accessible room which was most accommodating & convenient. We will definitely be back!!

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Cindy E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary J, General Manager at DoubleTree by Hilton Hotel Baton Rouge, responded to this review, May 22, 2014
Hi Cindyc227!

Thank you so much for this great review! We're very happy that you enjoyed your first DoubleTree experience and hope to see you again very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hot Coffee, Ms
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed April 30, 2014

Nice Hotel for Business or just Passing through. Modern big rooms, Good Food in Bar area, example the shrimp Poboy was my choice. Breakfast was fantastic, meat, eggs, grits etc even fruit on bar. All in All, good experience.

Room Tip: Stayed at this hotel on two different occasions, both times stayed in different areas of hotel, both...
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  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hotcoffeecrew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary J, General Manager at DoubleTree by Hilton Hotel Baton Rouge, responded to this review, May 22, 2014
Hi hotcoffeecrew,

Thanks for your kind words about our hotel. We are very glad that you chose to stay with us during your visit to Baton Rouge and look forward to seeing you again very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kansas City, Missouri
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed April 27, 2014 via mobile

Booked online and with the AAA discount only $107 per night. The hotel was spotless, the lobby open and inviting, and the check in flawless. The rooms are huge - two complete rooms, two full size flat screen TV's and an awesome wireless internet (free). The bed was very comfortable. An employee in the elevator asked if I was enjoying my stay and thanked me for staying at the Double Tree. Parking was free as was a very nice breakfast and coffee.
In this day and age of less and less costing more and more, the Baton Rouge Double Tree reverses the trend and hits one out of the park!! Well done and will return again!

Stayed April 2014
Helpful?
Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary J, General Manager at DoubleTree by Hilton Hotel Baton Rouge, responded to this review, April 29, 2014
Hi Michael M

Thank you so much for taking out the time to give kudos to our hotel and staff. We truly appreciate guest like yourself and take great pride in the fact that you had such a terrific stay. We hope that you come to visit us again in Baton Rouge very soon!

Thanks Again,
Gary
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shreveport, Louisiana
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed April 23, 2014

First off, beautiful hotel and great location (right off the interstate, close to food and gas but far enough away from the hustle and noise). The room and amenities were wonderful, until night. Our room's AC was not working properly so it was a very hot night. In the morning, I alerted the staff of the issue and they were prompt to apologize and even offered free breakfast to my husband and me. Even with the AC issue, it was a comfortable stay, thanks to the staff's prompt response.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelBug_mg03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary J, General Manager at DoubleTree by Hilton Hotel Baton Rouge, responded to this review, April 25, 2014
Dear Travel Bug,

Thank you for taking the time to complete this TripAdvisor review. I do apologize for the AC problem you experienced. We appreciate you bringing it to our attention and giving us the opportunity to correct the issue. I will be sure to pass on your positive review to the team. We hope that you visit us again in the future.

Thank You,

Gary Jupiter
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sugar Land, United States
Level Contributor
3 reviews
3 hotel reviews
2 of 5 bubbles Reviewed April 23, 2014

Good hotel that could be a great hotel with better customer service from staff. Hotel has great location. The staff however does not seem to follow typical customer service protocols that other Hilton properties follow. Hilton Honors status does not appear to mean much at this property. If you are accustomed to the treatment the Hilton Honors brings, this is not the property for you.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Rodney C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary J, General Manager at DoubleTree by Hilton Hotel Baton Rouge, responded to this review, April 25, 2014
Hello Rodney C,

Thank you for taking the time to review your recent visit to our hotel. We’re very sorry you experienced an unacceptable level of customer service from our team and assure you your HHonors status will be recognized should you return to stay with us in the future. We appreciate you alerting us to this issue and we hope you will give us a second chance to impress the next time you visit the area.

Thank You,

Gary Jupiter
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shelbyville, TN, United States
1 review
5 of 5 bubbles Reviewed April 22, 2014

Exceptionally clean, large suite. We stayed in a 2 BR Suite that allowed our group to be together, yet afforded some privacy. Fantastic service from front desk to housekeeping. Front desk employees were I will definitely stay at this hotel again.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Marla H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary J, General Manager at DoubleTree by Hilton Hotel Baton Rouge, responded to this review, April 29, 2014
Hi Marla H,

Thank you so much for the kind words about our hotel and staff. We feel very proud to have exceeded our goal of making your visit a special one. We hope to see you again in the near future.

Gary
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Baton Rouge

Property: DoubleTree by Hilton Hotel Baton Rouge
Address: 4964 Constitution Ave, Baton Rouge, LA 70808-3327 (Formerly AspenSuites Baton Rouge)
Phone Number:
Location: United States > Louisiana > Baton Rouge
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 77 Hotels in Baton Rouge
Price Range (Based on Average Rates): $$
Hotel Class:3 star — DoubleTree by Hilton Hotel Baton Rouge 3*
Number of rooms: 127
Official Description (provided by the hotel):
The DoubleTree by Hilton Baton Rouge is a modern and contemporary hotel just outside downtown Baton Rouge off I-10.Our hotel is easily accessible to I-10, I-110, and I-12. Our ideal location is just minutes from Louisiana State University, the Louisiana State Capitol, USS Kidd and Veterans Memorial, Baton Rouge Zoo, Shaw Center for the Arts, and many other attractions.Our hotel offers up 127 comfortable guest rooms, which are complimented by oru Hilton bedding, complimentary WiFi, our DoubleTree Breakfast buffet, and access to our fitness center and indoor pool and whirlpool. The next time you are in Baton Rouge, stay at the DoubleTree Baton Rouge. ... more   less 
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