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“Very Pleasant Stay - Great Staff”

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Holiday Inn Express Hotel & Suites Baton Rouge East
Ranked #41 of 77 Hotels in Baton Rouge
Reviewed October 8, 2013

First off, the people at the front desk were wonderful. They were always cheery and very helpful. The room was standard Holiday Inn quality. The only downside was that I did not care for the breakfast, but it was standard Holiday Inn quality. I am IHG platinum. I was given a gift bag upon checkin with included a bottle of water, chips and crackers. I was not offered any upgrade nor did I ask for one. I believe the hotel was full or close to full.

  • Stayed: October 2013, traveled on business
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Thank Ray840
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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84 - 90 of 131 reviews

Reviewed September 29, 2013

I like to stay at this hotel every time I come into town. This last time was nearly 2 weeks. Hot breakfast is good, Mon - Wed has snacks you can eat as dinner. Matter of fact, I have to stay there again tomorrow.
Short and sweet, it's worth it! Hint, plug your nose walking in the door. They have an electronic smell maker that is nasty potent. Other than that, good place to stay.

  • Stayed: September 2013, traveled with family
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Thank Patrick Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 4, 2013

Hotel was nice room was spacious and clean but pool had algae in iit - kids were very disappointed because we would not let them swim. After being in the car all day the hotel pool is always the reward for being good. Now we have to drive around to find something to burn off energy.

  • Stayed: August 2013, traveled with family
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1  Thank Sam H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, Front Office Manager at Holiday Inn Express Hotel & Suites Baton Rouge East, responded to this reviewResponded August 10, 2013

Dear Sam H,

Thank you for contacting the Holiday Inn Express & Suites Baton Rouge East regarding your recent stay experience. I appreciate you bringing this matter to my attention and do apologize about the inconvenience you experienced due to the pool not being up to the expectations we strive to keep. Your feedback has allowed us to become more aware of the constant maintenance at this time of the year with our pool. We strive to provide excellent service and accomodations for you and your family. Once again, I do appreciate your valued feedback, and we do hope to have you stay with us again soon.

Sincerely,
Elizabeth
Guest Experience Champion
Holiday Inn Express & Suites Baton Rouge East

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 26, 2013

2 Queen Suite with Sleeper Sofa allowed us plenty of room for 5, comfy beds, clean spacious room, small kitchenette area w 2nd sink was a plus. Breakfast was good with eggs, biscuits, gravy, cinnamon rolls, bacon, fruit, yogurt, cereal, etc. Coffee, tea & fruit were available in the evening lobby. The outdoor pool was small but fine for the kids to play, and the fitness center was clean & up to date.

Room Tip: Queen suite well worth it for the larger beds, extra room
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  • Stayed: June 2013, traveled with family
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1  Thank Travlin'Bug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, Front Office Manager at Holiday Inn Express Hotel & Suites Baton Rouge East, responded to this reviewResponded August 10, 2013

Dear Travelin'Bug,

Thank you for your valued feedback about your delightful experience during your recent stay here at the Holiday Inn Express & Suites Baton Rouge East. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our efforts and takes the time to say thank you. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make our hotel a leader in excellence.

Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you again in the future.

Sincerely,
Elizabeth
Guest Experience Champion
Holiday Inn Express & Suites Baton Rouge East

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 1, 2013

this place has good location plenty of places to eat friendly staff all rooms so far have been clean and good hot breakfast all you need best place so far in east Baton Rouge i been staying in this area for some time and they make you feel rite at home

  • Stayed: June 2013, traveled solo
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Thank ticamax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel S, Front Office Manager at Holiday Inn Express Hotel & Suites Baton Rouge East, responded to this reviewResponded August 10, 2013

Dear Ticamax,

Thank you for your feedback regarding your recent stay experience here with us at the Holiday Inn Express & Suites Baton Rouge East. I am happy to hear of the praises you have for our staff, our rooms, and our hot breakfast! We are delighted to make you feel right at home while staying here with us. Again, thank you for your valued feedback and we do hope to see you again in the near future!

Thank you so much, and look forward to serving you again,

Elizabeth
Holiday Inn Express & Suites Baton Rouge East

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 30, 2013 via mobile

Good value, comfortable beds, breakfast, clean, and friendly staff is what we've come to expect from Holiday Inn Express and this location delivered. The location is a little tricky, but near I-10. It's near shopping and restaurants.

  • Stayed: June 2013
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Thank dstadigh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 23, 2013 via mobile

We made a last minute stop in Baton Rouge and had to find a hotel quickly. I gave this hotel a 5, for the money you can not beat this hotel. It's is newly built, very clean and the staff were very friendly. I am very picky about hotels and researched every site I could about this hotel, we honestly have never stated at Holiday Inn. There were four in our party, with two double beds and a sofa the room was very spacious and the a/c was COLD! It's sometimes difficult to find cold, cold a/c in the south! We all slept well, which is all we needed. The continental breakfast was an unexpected surprise also, I expect bagels, toast and Danishes. They put out a great spread for breakfast, pancakes, biscuits, gravy, fruit, milks, juices, couldn't have gotten much better for a hotel! And for the price! Oh, the GPS directions are NOT correct!!! Call the hotel for directions! Thanks, Holiday Inn Express!

  • Stayed: June 2013
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Thank GeoffandCarrie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Baton Rouge East

Address: 10989 Siegen Holiday Cir, Baton Rouge, LA 70809-4303
Phone Number:
Location: United States > Louisiana > Baton Rouge
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotel in Baton Rouge
Price Range: $106 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Hotel & Suites Baton Rouge East 3*
Number of rooms: 108
Official Description (provided by the hotel):
Holiday Inn Express Hotel & Suites East Baton Rouge Is Near Three Airports premium amenities and an ideal location off I-10, just ten miles from the Baton Rouge Airport (BTR) and downtown Baton Rouge. Our hotel is an hour from the New Orleans Airport (MSY) and the Lafayette Airport (LFT).Your family can enjoy staying at our hotel in Baton Rouge because it offers quick access to area attractions such as the Louisiana State Capitol, LSU and SLU, riverboat casinos on the Mississippi and the USS Kidd. Nearby shopping spots include Tanger Outlets, the lively downtown district, just two miles from our hotel in East Baton Rouge.Business travelers looking for lodging in Baton Rouge, LA near the BTR Airport will love staying at our comfortable hotel, located near businesses like Tyco, Shaw Group and the Shell and ExxonMobil Oil Companies. Our Baton Rouge accommodations boast 1,500 square feet of flexible meeting space, a 24-hour business center and free high-speed, wireless Internet access, so you can conduct business while on the road.During your stay at our smoke free hotel in Baton Rouge, take advantage of the heated, outdoor pool and 24-hour fitness center. Plus, you can wake up to a delicious hot breakfast bar each morning. Book your reservation at our hotel today and see what it means to Stay Smart at the Baton Rouge Holiday Inn Express. We require a valid credit card at check in; you may pay cash at check out. ... more   less 
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Holiday Inn Express Hotel And Suites Baton Rouge East

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