I rented this suite because of the sofa bed option, we had 3 people. Checked in late but called ahead to let them know we were driving in from Illinois. The man at the desk said he ran out of bed linens because they were full. We had a sofa bed with just a mattress, bare. I thought the suite would naturally have the linens in the closet in case you needed them like all other hotels, they shouldn't borrow them and use them out for other people. I still had to pay the full price. That night we both let my mom have our bedspread and comforter. When we removed the white comforter we saw a big burn hole black spot, at first we didn't know what it was but any good management would not be using that anymore, throw it out. I saw the maid in the morning and politely asked her if we could have bed linens for the next day since we were staying two nights. She said sure, when she came in to clean up, she'd leave them. I even left her a polite note that we needed them. When we returned that night, guess what, no bed linens at all. THe sofa bed mattress was the worse ever, you feel like you are sleeping on wires with a thin material over it. If I owned that place, I would buy new sofa sleepers, these are old and nasty! I asked the desk clerk in the evening that we never got our sheets, etc. she was nice and gave us some, I showed her the note I left for the maid, she was surprised too. There is nothing around the hotel, just some industrial buildings, no restaurants. The microwave didn't work at all. Management, you should check your rooms carefully for these flaws or read the reviews. My total bill was $168.00 for two nights. Parking was tough on Friday night because trucks park sideways taking up more room. The printer on the computer didn't have ink in it either. The breakfast was bare, no money is being spent on that. White/wheat bread, small yogurts, some fruit, basic cereals, small muffins, but a lot of hotels are like that.
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- Also Known As:
- Quality Inn Winchester
- Winchester Quality Inn