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“Excellent value for the price, clean and comfortable”

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BEST WESTERN Winchester Hotel
Ranked #2 of 6 Hotels in Winchester
Certificate of Excellence
Michigan
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Excellent value for the price, clean and comfortable”
Reviewed April 2, 2012

The beds in this hotel were surprisingly comfortable, rooms were large. Bathroom was clean, and shower was awesome. HOT water, shower head high enough to accomodate a taller person, clean fresh bedding and nice furnishings. Staff was very nice, very helpful. We didn't use the pool, but there is one there. Breakfast was decent- usual hotel stuff, but good and well organized. Only issue we had was that the driveway is quite steep and lets out on to a very busy road, but that's Kentucky for you. Overall, we were very pleased with our stay and will have no problem staying again.

  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank jitterbugperfume
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prop18018, Front Office Manager at BEST WESTERN Winchester Hotel, responded to this review, May 23, 2012
Thank you for the wonderful compliments. We appreciate your business and hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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410 reviews from our community

Traveler rating
    230
    128
    30
    6
    16
See reviews for
154
111
33
70
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Dutch first
  • English first
  • Polish first
  • Any
English first
1 review
Reviewed March 13, 2012

Do not stay in this hotel. Worst service ever rude rude rude. It's a trap for truck drivers. Thank God I didn't have a truck but I saw 2 trucks get stuck there and you would think the front desk would warn them of their difficult driveway. My room had leftover hair shavings in the sink and when I went to complain so was 2 other people. By far the worst place ever. I thought I was in twilight.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Quentonq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prop18018, Front Office Manager at BEST WESTERN Winchester Hotel, responded to this review, May 23, 2012
We apologize for not meeting your expectations during your recent stay. We are sorry for any inconvenience that you experienced and hope that you will give us another chance to serve you. Your business is very important to us and we are taking your input to heart and are focused on improving. Thank you for your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Providence Forge, Virginia
Level Contributor
48 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed February 17, 2012

After a very bad experience at a Days Inn in Louisville, my wife and I drove east on I64 to Winchester. The non-smoking, king bed room (#210) was immaculate and freshly painted with no trace of mold or rust in the bathroom. The 'retired military' price of ~$65 was music to our ears, even on a Wednesday night with no special events in town. The parking lot was occupied with builders trucks who, we thought, would be fast asleep preparing for work at the numerous sites around town. The room was so quiet that we never heard them leave. The check in and out staff were wonderfully kind, efficient, and full of local interest information. We'll be sure to stop on our way back to MO in a few months. The breakfast had great comfort food including Belgian waffles.

  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Edward S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prop18018, Front Office Manager at BEST WESTERN Winchester Hotel, responded to this review, May 23, 2012
Thank you for your warm compliments. We are glad that you enjoyed your stay and do hope to see you again. We are constantly updating and are pleased that you noticed the fresh paint (although we hope the odor wasn't too bothersome). If you we can be of further assistance please feel free to contact us at anytime.
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Wallingford, Connecticut
Level Contributor
149 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
Reviewed October 5, 2011

Over the years, I've stayed at a lot of hotels around the world (including Best Western). In terms of cleanliness, this particular hotel left a lot to be desired. When we went to our room on the first day of our stay, there was excrement at top of the stairs (2nd floor). When we left (after 2 nights stay), the excrement was still there. The stairs leading up to the second story, looked like they hadn't been swept in days. There were broken pieces of plastic on the stairs for the duration of our stay. My son went to open the shades and a dead fly was stuck to the curtain. There was also a dead fly squished on one of the lights in the room. I woke up in the middle of the night to pull my covers up, and all I could smell on the sheets was cigarette smoke (this was supposed to be a non-smoking room). When we were leaving the hotel, there was a couple sitting in their non-smoking room (with their door open) and they were smoking. We were told that there would be a hot breakfast at this hotel. When we went to the room for breakfast, they had cold eggs and bacon with a sign next to them that said microwave for 15 seconds. How is this a hot breakfast? I personally was very disappointed in our stay at the Best Western Country Squire in Winchester, KY. I would not recommend this hotel to anyone. In our 14 days visiting Tennessee and Kentucky, this was by far the worst accommodations that we had.

  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank maloney1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review, October 8, 2011
Thank you for staying with us during your recent visit to our area. We apologize for not meeting your expectations and plan to look into the incidents that you experienced. We pride ourselves on providing clean and comfortable rooms (and grounds) for all of our guests and are sorry that this was not the case for you. We hope that this will not deter you from returning in the future. If I or my staff can be of service please feel free to contact us at 859-744-7210.

Sincerely,
Gina Shah
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Liberty, Kentucky
1 review
Reviewed September 15, 2011

Rooms are overpriced. While the rooms are clean, accommodations are warm and comfortable, amenities are sufficient, and service is polite, friendly and competent it lacks the elegance one would expect for $70.00+ per night (tax included) on a Monday night, in Winchester, KY, no special events in town and with plenty of vacant rooms. One would expect a room at Best Western (Country) for a single person to be $50.00 with tax.

Rev. Daniel Edelen.

Room Tip: Simply ask to see a room anytime during your transaction. Although these rooms are nice and clean, s...
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  • Stayed September 2011, traveled solo
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank frfabulous
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review, September 19, 2011
Thank you for staying with us during your recent trip to our area. We apologize for not being able to meet your needs rate wise but hope that it will not deter you from vising us again in the future. Your input is very important to us and we thank you for taking the time to submit a review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fredericksburg, Texas
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 2, 2011

We were visiting family in Winchester and got a room for three days here. I was very pleasently surprised by not only the cleanliness but also the great price they had. Good breakfast every morning. The staff was very friendly. The bed was comfortable. All in All a great place to stay. We will be back.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank biskit123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review, September 4, 2011
On behalf of the Best Western Country Squire staff I would like to thank you for the positive feedback. Your business is very much appreciated and we look forward to seeing you again on future visits.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Louis
Level Contributor
44 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed August 25, 2011

Used coupon from travel books you get at the visitor center / rest stops. Outside rooms. Older place but beds seem to be new. It was late and everywhere else was booked.

  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Jayr09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review, September 4, 2011
Thank you for choosing us! We are pleased to have been able to accomodate you on your recent visit. As one of Winchester's original hotels were are constantly updating and hope you will return to our area in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Winchester Hotel

Property: BEST WESTERN Winchester Hotel
Address: 1307 W Lexington Ave, Winchester, KY 40391-1128 (Formerly BEST WESTERN Country Squire)
Phone Number:
Location: United States > Kentucky > Winchester
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #2 of 6 Hotels in Winchester
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Winchester Hotel 2.5*
Number of rooms: 46
Reservation Options:
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Also Known As:
Best Western Winchester
Winchester Best Western

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