I normally do not write reviews for chain restaurants because they are so much alike, however, I was so disappointed here I couldn't help myself. There were a group of us that took my 82 year old mother out for her birthday. The service was terrible. We got our drink order quick, but it was wrong. We then sit for 25 minutes waiting for the server to reappear to take our order, but this time the drinks were all gone and we were getting unsettled. We looked around the restaurant and there were no employees to be found. Finally a manager came out to see if we were having problems. We told him we had not seen a server for a long time. Finally the server came out with an attitude, took our order and left. When the food arrived, drinks still empty, 50% of the order was wrong. The steaks were either not cooked right, or they had the wrong type of potato for the side or my sister didn't even get hers at all. When all was finished the server brought out the bill and said that since things had been so wrong they comped three meals. How they figured whom to comp was beyond me. My sister who didn't get a meal was comp and should have been, however, my drink was wrong, my steak was wrong and my potatoe choice was wrong and I had to wait while most of the others got their orders, but I was not comped.Go figure. My steak was terrible, I did not say anything to the server or the waiter, but I will never order a steak from Applebee's again. I couldn't eat half of it, tough, grissly, couldn't be chewed. They didn't offer to sing the "birthday" song to our mother. She did get the free ice cream. We were all very disappointed. This place should be avoided.
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