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“Ate there, Complained, etc.....AVOID!!!”
Review of Applebee's

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Applebee's
Ranked #24 of 74 Restaurants in Winchester
Cuisines: American
Restaurant details
Reviewed July 6, 2012

We ate there and had significant problems. Strike 1 - Visible crumbs on seats of empty tables as well as tables weren't really clean. Strike 2 - Possibly warmed but definitely not steamed broccoli. Strike 3 - My wife had an asian orange chicken entree. Chicken was extremely hard as if had been under a heat lamp or over cooked. No manager visited our table and a large number of the employees hung out at a table beside the bar for the majority of our visit. I complained at the Applebee's website and received a call from an Alex who is the manager of this store. He sounded sincere and much like he would like to correct my dis-satisfaction. We agreed a $20.00 gift certificate would remedy any problems we had. That should have arrived in my mailbox sometime in the last two weeks, hence this extremely BAD rating. They don't care about you or your satisfaction.

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Thank FuzzyF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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46 - 50 of 57 reviews

Reviewed June 20, 2012

Anyone who thinks the economy is on the rebound (the world according to Obama, lol) need only visit Applebee's Winchester, KY. Hardly anyone in the place last night. So...you would think the service and food would be impecable. You'd think wrong. If first impressions are any indication: upon walking in the front door, we waited at least 20 awkward seconds for anyone to greet us and ask how many in our party. Sat down to a newly washed table - however the little girl who washed the table left cheese, crumbs, and goo at various spots. My wife was so grossed out, she made another girl wash it again. My impression is the manager doesn't pay the help enough to make them really care what kind of a job they are doing. Food was mediocre at best. If this place wants to keep Winchester people spending their money in Winchester, they better do a lot better than this! Because it's awfully easy to drive over to all the restaurants in Hamburg (Lexington).

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1  Thank Wildkat52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 6, 2012

we were starving when we arrived, and it was late. Our food was brought very promptly and the meal was very good.

1  Thank lbgreene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 16, 2011

Food was average. The server, an older lady named Briar, should find another occupation.... Service was not up to par. Could have gotten better service at McDonalds. It's a shame because Winchester doesnt have any good restaurants..

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1  Thank Tina4UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 12, 2011

This was our first and will be our only visit to this particular Applebee's restaurant. It's such a shame, too, as Winchester doesn't have that many name-brand sit down resturants in their area. The wait wasn't long and our waitress seated us. We placed our orders only to find out that they didn't have any chicken for the two chicken dinners we ordered, nor did they have any potatoes. Service was slow for food they did have! And it didn't taste all that good either--most of our dishes were lukewarm, as if they'd been sitting around for a while. The waitress tried to accomodate us as best she could which I'm sure wasn't easy for her considering the lack of food. And the place wasn't that full. It was such a disappointment.

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2  Thank TravelinMaggieJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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