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“Poor customer service and poor housekeeping”

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Super 8 Williamsburg
Ranked #3 of 4 Hotels in Williamsburg
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396 reviews from our community

Traveler rating
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    94
    110
    69
    61
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
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  • Any
English first
GEORGETOWN
1 review
Reviewed December 4, 2012

The room was in pretty bad shape. It really needed to be redone as the counter had red marks all over it and the carpet was badly worn. The shower did not drain properly so you ended up standing in water. The worst thing about the location was that there is a train track right next door. A train came through just about 4 am as well as earlier in the evening. The person at the front desk was very nice and friendly. We had a pet room so maybe that is why the room was in such bad conditon. There are a lot of rooms there so maybe there are better ones but my experience was not the greatest. There is not much to eat around there either, only a few fast food restaurants but it is a nice little town.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
Thank FRANK M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yosemite Ky
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 17, 2012

I have been in and out of this aria for almost a year and have tried several of the local hotels. I have found that this one is my choice. Not just for pricing but also for comfort level. The staff is very nice and helpful, the rooms are clean, and the hotel in a general has a pleasant atmosphere. I highly recommend staying here if you are going to be in the aria.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KevinMW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FORSYTH
1 review
Reviewed November 6, 2012

Nice place to stay, rooms are in need of updating(paint,carpet). Matress was wore out, but all in all nice accomidations. Would stay again.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
Thank FRANK S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Super 8 Williamsburg

Property: Super 8 Williamsburg
Address: 30 W Highway 92, W. Hwy 92 & Exit 11, Williamsburg, KY 40769-1668
Phone Number:
Location: United States > Kentucky > Williamsburg
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Williamsburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Super 8 Williamsburg 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
Located off I-75, exit 11. Our Super 8 is the perfect destination for travelers looking for relaxation and comfort or adventure. With this newly remodeled property (2010), it boasts a contemporary style that fits all business and traveling guests.We also offer special rates for large groups including family reunions, weddings, funerals, church, schools, teams, etc. During your stay at our clean and friendly facility, you can enjoy the unique experience of Cumberland Falls State Park, second only to Niagara Falls and just 15 minutes away. On a nice summer day during a full moon, you will be able to experience the unique and mystical magic of the Moon Bow of Cumberland Lake, the only lake in America to present such a view. Whatever you are looking for, our Super 8 is the perfect choice for your visit. ... more   less 
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Also Known As:
Super 8 Williamsburg Hotel Williamsburg
Super Eight Williamsburg
Williamsburg Super Eight
Williamsburg Super 8

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