Called 3.5 hrs ahead time to have the air on in the rooms ,When my family and i arrived the rooms were very hot ..I expressed that we had a member that was on oxygen and needed the air on ahead of time .3 of the 4 rooms never got cool at all so management brought them some fans.When I disputed this the hotel did nothing to make this any better except provide fans . 2 members had to switch rooms .By this time the family was pretty frustrated and was unable to enjoy the family reunion .We will look for a different hotel next year .I would think if the hotel knows that the rooms are rented the following day that they would have housekeeping leave the air on especially when its 90 degrees.
So much for 100 percent satisfaction guarenteed.
- Official Description (provided by the hotel):
- The Comfort Inn in Somerset Kentucky is a beautiful property located right on US27, the main strip through Somerset. We have easy access to the new 914 bypass which ensures easy access to any location in the area.The hotel has 54 rooms on 3 floors with accesible rooms and suite available.Our guests can enjoy relaxing in our indoor swimming pool or working out in our gym, and for those here on business we do provide a business center in the lobby or wifi for your convienience in your room.All of our rooms include a microwave and refrigerator at no extra cost.In the morning, be sure to enjoy "Your morning breakfast" which includes sausage/gravy, egg patties, biscuits, two flavors of waffles, yogurt, muffins, bagels, English muffins, cereal, juice and so much more.Our friendly staff will give you a warm reception and we look forward to seeing you. ... more less
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- Also Known As:
- Comfort Inn Somerset
- Somerset Comfort Inn