We drove into town during a rain storm so we appreciated that this hotel was easy to find. We had tried to book using the hotel web site en route but were unsuccessful so went through another site. The check-in process took awhile as the desk clerk tried to run our credit card. She said it was slow going through and asked us to check back later, which we did, and she said it went through OK. When we checked out in the morning I asked for a receipt. That clerk told us that the night clerk should not have tried to run our card, that it had not gone through because it had already been charged to the company handling the reservation. She said the other clerk was new and that she would let her know the proper procedures for such transactions. As far as the hotel goes, it was a great place to stay. The bed was perfect, the room was large with modern furnishings and everything was spotless. The location was close to many eating choices and shopping. The complimentary breakfast had a huge variety-- eggs, waffles, bagels, sweet rolls, fresh fruit, cold cereal, hot oatmeal, yogurt, etc. Everything was very tasty. You can't ask for anything more than this hotel has to offer. It ranks an A-plus in my book.
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- Also Known As:
- Somerset Best Western