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“Somerset may be out of your way” 4 of 5 bubbles
Review of Holiday Inn Express Hotel & Suites Somerset Central

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Holiday Inn Express Hotel & Suites Somerset Central
Ranked #3 of 11 Hotels in Somerset
GreenLeadersGold level
Greenville, South Carolina
Level Contributor
49 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Somerset may be out of your way”
4 of 5 bubbles Reviewed November 27, 2012

... but the hotel itself was fairly nice.

We did not realize how far off the beaten path it was from I-75 but the property itself was nice.

We were traveling on the night before Thanksgiving and got in to the hotel close to 3 a.m. so the room was more for just sleeping a few hours before heading back out on the road again. The mattress felt a bit hard but otherwise the bed linens and bathroom towels were fine.

The only other thing I would point out is that although breakfast was supposed to be until 10:00 the person working the "prep" room began cleaning and locking up things by 9:30-9:45. I realize that we were eating the morning of a major holiday and the kitchen help may have been wanting to go home to be with her family but to me if the "service" is supposed to be through a certain time then that is it, period!

  • Stayed November 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank motherheavy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXGM, General Manager at Holiday Inn Express Hotel & Suites Somerset Central, responded to this review, February 6, 2013
Motherheavy,
Please allow me to apologize for any inconvenience or misunderstanding with the breakfast hours. Our breakfast is served daily from 6:30-9:30. If the kitchen is extremely busy at 9:30 we will leave it open until 10:00 however, much later than that and the food becomes stale. Hopefully you will give us an opportunity again in the future to serve your needs while in Somerset and experience our great breakfast bar again.

Thank you
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236 reviews from our community

Traveler rating
    169
    47
    10
    6
    4
See reviews for
72
25
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86
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • Any
English first
United States
Level Contributor
81 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed September 27, 2012

One of the few times I've traveled for business and wish I had a reason to stay extra nights. The room was HUGE. The desk staff was incredible, friendly and very helpful with directions to my next destination. The breakfast was good and abundant. Pool looked clean and inviting, just wish I had more time. I will return again!

  • Stayed September 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank lexy57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXGM, General Manager at Holiday Inn Express Hotel & Suites Somerset Central, responded to this review, November 7, 2012
lexy57,
Thank you for taking the time out of your busy schedule to write such an outstanding review of our facility! We are glad you found our pool inviting, however it is unfortunate that you didn't have an opportunity to enjoy it. We have the only "soft salt water" filtered pool in Somerset.
We look forward to seeing you again in the future when you have more time to enjoy the facility and all the we have to offer.
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Kingsport, Tennessee
Level Contributor
70 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed September 24, 2012

clean hotel, about 5 years old. friendly service desk. good clean rooms. just off 4 lane road, but GPS could not find the hotel. i had to stop and ask directions, the front desk said GPS devices could not give directions to the hotel. our GPS took us to were the old location was located. but a good stay.

  • Stayed August 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank doug c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXGM, General Manager at Holiday Inn Express Hotel & Suites Somerset Central, responded to this review, September 25, 2012
Doug C.
Thank you for taking the time to write a review about our facility. We are actually just a little over 3 years old, we have been trying to get the GPS updated from the "old" Holiday Inn Express location to our new facility since we opened. For your next visit or when referring someone to our hotel you can use 4142 South Hwy 27 Somerset and that will bring you right to the hotel. I do apologize that you had a difficult time locating us and assure you I will continue working with the map people to get the maps and GPS updated correctly.
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Cincinnati, Ohio
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed September 6, 2012

just wanted to say what a great stay we had with our grandkids over the labor day weekend this is a great place to stay when in town lots to do when their and the lake is just a short ride down route 27

  • Stayed September 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank iceman5866
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXGM, General Manager at Holiday Inn Express Hotel & Suites Somerset Central, responded to this review, September 13, 2012
Iceman5866,
Thank you again for your great review. I remember your last review some time ago where you mentioned Baxter's coffee and muffins, I want to tell you that I write to our corporate office all the time making this suggestion. Baxter's Coffee and Muffins are THE BEST in Somerset. We are indeed very close to Lake Cumberland and many more area attractions are just a short distance away, including Baxter's, directly across the street. Thank you again for making Holiday Inn Express & Suites Somerset, your choice when your in Somerset...
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Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed August 26, 2012 via mobile

Clean and friendly. The room that we stayed in was a king on the third floor and it was very large. Would stay here again. Breakfast was good and area was also clean. No place within a short walk to eat.

  • Stayed August 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Hilljohnd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXGM, General Manager at Holiday Inn Express Hotel & Suites Somerset Central, responded to this review, September 13, 2012
Hilljohnd,
Thank you for taking the time to leave a response for your fellow travelers. We appreciate you noticing how great our breakfast is and that we take great pride in the cleanliness and condition of our hotel. I would like to point out to you though that directly across the street from us is a Tumbleweed Restaurant and there are several fast food restaurants within walking distance. There is a Hardees, McDonalds, Burger King, Arby's and Subway all within sight and walking distance of the hotel. Next time you visit us just ask at the front desk and someone will steer you in the right direction.
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Little Rock
Level Contributor
62 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed August 21, 2012

My Mother and I stayed at this hotel in July 2012, we were suppose to stay 3 nights but due to all of the noise, we moved to the Hampton Inn next door for the next two nights.
We had to call downstairs to let them know the people above us were running up and down in their room at 11:45 p.m. This I know is NOT the hotels fault but I think the hotel is just built much cheaper than the Hampton Inn. I probably would not stay at this hotel again, it WAS clean though and the beds were ok but not as comfy as the Hampton Inn. The breakfast was "ok" as well, not the best and was very warm due to the bright sun coming through their huge room. They really should consider putting blinds up there due to the bright sunlight coming in.

  • Stayed July 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank ScooterChick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXGM, General Manager at Holiday Inn Express Hotel & Suites Somerset Central, responded to this review, August 23, 2012
Scooter Chick,
I greatly appreciate your feedback about the noise level in your room during your stay. Allow me to apologize for this. During your stay with us I also noticed that there was a youth softball league staying here for a tournament that is held in Somerset every 4 years. I assure you that we do not normally get complaints on the noise level in the hotel. It is unfortunate that you also did not enjoy the morning sun coming through the large window in the breakfast area. It is tinted, however, most people enjoy watching the sun rise in the east while enjoying our exclusive breakfast. Few few occasions is the sun ever up and hot enough to cause discomfort that early in the morning.
I hope that you will reconsider your decision to not stay with us again and allow us another opportunity to show you how wonderful a nights stay is at the Holiday Inn Express Somerset.
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Owensburg, Indiana, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 24, 2012

My family recently stayed for the weekend at this hotel and was truly pleased.
From the Front Desk to Housekeeping staff - everybody was so nice and cordial.
Customer Service and cleaniness are true assets to this hotel.

  • Stayed July 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Tammy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXGM, General Manager at Holiday Inn Express Hotel & Suites Somerset Central, responded to this review, August 23, 2012
Thank you Tammy H. for taking the time to leave such a great review for us. We strive for great customer service and our housekeeping staff take great pride in the cleanliness of their room. We are glad you have enjoyed your stay and look forward to seeing you again in the future!
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Additional Information about Holiday Inn Express Hotel & Suites Somerset Central

Property: Holiday Inn Express Hotel & Suites Somerset Central
Address: 50 Stevie Lynn Dr, Somerset, KY 42503-4187
Phone Number:
Location: United States > Kentucky > Somerset
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Somerset
#3 Business Hotel in Somerset
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Somerset Central 2.5*
Number of rooms: 75
Official Description (provided by the hotel):
Let us welcome you to the brand new Holiday Inn Express & Suites of Somerset, KY. Our hotel is conveniently located right off of highway 27 between stoplights number 22 and 23. Our southern hospitality will make you feel warm and welcome whether visiting for business or leisure. Our beautiful facility offers a microwave/refrigerator, wired/wireless HSIA and the best night's sleep you have ever had in all of our guestrooms. Our Holiday Inn Express hotel is your home away from home. We offer a complimentary full hot breakfast bar daily for all guests at all rates featuring our world famous cinnamon rolls and fresh pancakes. A state of the art fitness center, business center, and a refreshing heated salt-water indoor pool are also available for your convenience. Our hotel will meet and exceed all of your expectations. Our Holiday Inn Express is well-equipped for your corporate and leisure travel. We are near; General Electric, Toytetsu Amerika (TTAI) & Somerset Foods. Additionally, we are convenient to Lake Cumberland State Park, Big South Fork Scenic Railway, Renfro Valley, and the Cumberland Falls. Our professional and friendly staff will welcome you to your home away from home. Once you stay with us, you will come back time and time again. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Somerset Central
Holiday Inn Express Somerset

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