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“Excellent Place”

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Best Western Shepherdsville
Ranked #2 of 9 Hotels in Shepherdsville
Certificate of Excellence
Ontario, Canada
2 reviews
“Excellent Place”
Reviewed August 19, 2014

An excellent place to stay. Have stayed here at least 3 times when we are travelling to Texas and would definitely book here again. Easy access from the highway. Clean, comfortable beds and good breakfast.

  • Stayed August 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Cdn-Traveller54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doug S, General Manager at Best Western Shepherdsville, responded to this review, August 20, 2014
Thanks. We love return guests and thus is the No. 1 thing we strive for. If we cannot win you back, over and over, then our mission has failed. We are so glad that we were successful with you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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356 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
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  • French first
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English first
Island Lake, Illinois
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 17, 2014 via mobile

We chose to stay at Best Western Plus South after coming across a coupon in the Red Travel Coupons book. The room was a decent size and very well cleaned and up to date. The beds were a little too hard but that's the only negative we can think of. Breakfast was good and the staff was very helpful and friendly. We would most likely stay here again.

Stayed August 2014
Helpful?
Thank Patsy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doug S, General Manager at Best Western Shepherdsville, responded to this review, August 18, 2014
Thank you for your kind comments regarding your stay with us and we sincerely hope that you will be back with us in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Decatur, Alabama
Level Contributor
45 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed August 16, 2014

The last four vists since the first of July, have been at Best Westerns and have enjoyed my stay at all of them. Very clean. Personel very professional, friendly and helpful. Would recommendation this motel chain to anyone.

  • Stayed August 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank 250RichardB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doug S, General Manager at Best Western Shepherdsville, responded to this review, August 18, 2014
Thank you for your positive comments regarding our hotel and Best Western in general. Throughout our flag, we strive to build repeat satisfied guest's, and it is through comments such as yours, that we know we are achieving our goals.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 15, 2014

My son and I and a couple friends were attending the Sunday round of the PGA Championship at Valhalla. This hotel was relatively close to Papa John's stadium where we were planning to park and on the southside of town so the location was excellent. The accommodations were very good and met our expectations. A few restaurants are nearby but nothing upscale. The breakfast at the hotel is better than most and includes eggs, bisuits, gravy, sausage, etc. I would stay here again if in the area.

  • Stayed August 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Paul W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doug S, General Manager at Best Western Shepherdsville, responded to this review, August 18, 2014
Thanks so much for staying with us and we hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Loveland, Ohio
Level Contributor
126 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed August 12, 2014

We stayed here the night before the PGA championship. The rooms were clean and everything worked. The breakfast had plenty of options both hot and cold. It would also be a nice option for Churchill Downs.

  • Stayed August 2014, traveled as a couple
    • Value
    • Location
    • Service
Helpful?
1 Thank redhawk47988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doug S, General Manager at Best Western Shepherdsville, responded to this review, August 13, 2014
Thank you for staying with us during the PGA tournament, and for taking the time to write your comments. Your opinion matters a great deal to us, and we are pleased that our breakfast efforts have paid off in positives from guest's like yourself, and numerous others of late. We look forward to seeing you again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Monticello
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 7, 2014

Breakfast was great and alot of room for people to eat. Pool was a little cool for me but clean. Plenty of lounge chairs and table and chairs at the pool for seating. Good location off the interstate with plenty of restaurants nearby for dinner. Did not go to the lounge that was in the Hotel.

  • Stayed July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Penny M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doug S, General Manager at Best Western Shepherdsville, responded to this review, August 11, 2014
Thanks for taking time out to send your kind words. We are so glad that once again, we can provide a great stay for nice people. Comments are always appreciated, good and bad. They are training tools. We hope to see you again very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warner Robins, GA
Level Contributor
269 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed August 4, 2014

Most everything about the hotel was fine - comfy, spacious room; clean bed linens, soft towels, toiletries good; large mini frig in cabinet; breakfast was good with real scrambled eggs, french toast, sausage, gravy/biscuits, apples/oranges, usual cereals and nice assortment of pastries [no waffle maker]. Check in/out well with friendly helpful staff. Two things to be considered - sink is in an alcove in sleeping area rather than within the room with toilet and tub/shower. Also, the hotel is situated between the exit ramp of I65 and a large truck parking lot. Rooms on both sides will have traffic noise. If you are a light sleeper, this could be an issue. If not, this would be a good choice. While there, the card entry for the door on the parking lot side did not work sometimes, so you needed to go to front entrance or have someone hold the door open; perhaps corrected by now.

Room Tip: Ask front desk for a room least affected by road noise as they would be most familiar.
See more room tips
  • Stayed July 2014, traveled as a couple
    • Value
    • Rooms
    • Service
Helpful?
1 Thank cjds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doug S, General Manager at Best Western Shepherdsville, responded to this review, August 6, 2014
We appreciate your kind comments and feedback. Thank you for bringing the side entry door problem to my attention and I have turned this over to our maintenance staff for correction. This should no longer be a problem. Your comments are greatly appreciated and we look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Shepherdsville

Property: Best Western Shepherdsville
Address: 211 S Lakeview Dr, Shepherdsville, KY 40165 (Formerly Best Western Plus South)
Phone Number:
Location: United States > Kentucky > Shepherdsville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 9 Hotels in Shepherdsville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Shepherdsville 2.5*
Number of rooms: 84
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Best Western, Travelocity, Hotwire, Orbitz, Expedia, Priceline, Cancelon, Cheap Tickets, getaroom.com, TripOnline SA, HotelsClick and HotelQuickly so you can book your Best Western Shepherdsville reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Shepherdsville Best Western

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