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“Good, Clean Hotel” 5 of 5 bubbles
Review of Comfort Inn Sheperdsville - Louisville South

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Comfort Inn Sheperdsville - Louisville South
Ranked #5 of 9 Hotels in Shepherdsville
Phoenix, Arizona
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Good, Clean Hotel”
5 of 5 bubbles Reviewed October 31, 2011

Rooms are good-sized. The one we stayed at had a fridge, microwave and coffeepot in room. Comfortable and clean room. Would definitely stay there again if I was passing through. Best hotel experience.

Room Tip: Reasonably priced. Some across the USA are not so do your homework.
See more room tips
  • Stayed October 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sjhigg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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106 reviews from our community

Traveler rating
    40
    29
    17
    8
    12
See reviews for
55
18
4
11
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
Columbus, Ohio
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed October 19, 2011

Here two nights in Oct. 2011. King room very clean, incl. carpet. Bed very comfortable. One night-stand was missing a lamp. Front desk quickly got us one. The water park attached to the hotel was not working. Hotel called me before I arrived and offered to either change reservation or cancel. I give them high marks for that. Hot breakfast was good. Paid $62 booking directly with hotel. Tumbleweed restaurant on same street has good Tex-Mex food and great drinks!

Note: The address is Shepherdsville, but the hotel is at the "Brooks" exit.

  • Stayed October 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mikie27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Murray, Kentucky, United States
1 review
5 of 5 bubbles Reviewed October 17, 2011

My children were on fall break and my husband busy working, so my parents and myself took the kiddos (ages 6, 8 and 8 months). We got a room with two queen beds and there was so much floor space the kids could do cartwheels! Plus, there was plenty of room to set up the baby's pack-n-play, swing and put a sleeping bag down. The water park was awesome! We had their cousins meet us there and they had a great time. Heck, I had a great time! There were a couple of rules I had misunderstood, and when I went to one of the "guards" about it, he was so understanding and respectful. (For example, "Ma'am, no actually that rule applies only to the adult section. They can do that in the kiddie section. That's okay. I will talk to our general manager. I understand your concern...as a mother...that makes sense." Great kid. (Hey Comfort Inn, if you're reading, his name tag said Tyler. Kudos to him.) We will be returning. Hopefully soon. (With hubby in tow!) Can't wait!

  • Stayed October 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tina M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 17, 2011

I stayed here for 3 nights with a co-worker, and we had a great time. We are in our late 20's and played in the water park like 8 yr olds on Christmas morning. The waterpark was clean, rooms were nice, and breakfast was good. Staff was extremely friendly and professional. Thanks for the great stay!

  • Stayed September 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Lrjetdriver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louisville, Kentucky
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 8, 2011

The staff was excellent, our boys (6&3) really enjoyed the water park. I would recomend this to everyone.

  • Stayed September 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank BigBill1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newburgh
1 review
5 of 5 bubbles Reviewed September 7, 2011

We took our 8 year old twin grandsons while their parents partied in Louisville. First, you should know that these people went above and beyond to provide a pleasant environment for us. The rooms were spotless, the aminities were perfect.

The swim park was more than I dreamed it would be. Newly freshened up and bright and shiney. Plenty of fun things to do in the water park. Plenty of supervision also. It is more than the picture on the website. My grandkids were the last out of the pool at night and first in at 9 in the morning. Their word was "BLAST" to describe the time they had.

The staff were so friendly and helpful. I think we thought of them as family. Cracker Barrel and McDonalds is right next door. We never moved our car while there. It was a great treat for all of us.

Room Tip: Our room was just right...clean, well furnished, plenty of towels
See more room tips
  • Stayed September 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Carol C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angel F, General Manager at Comfort Inn Sheperdsville - Louisville South, responded to this review, September 14, 2012
Thank you for the positive comments. We are pleased that your grandchildren had a BLAST, that their parents had some fun time and that you enjoyed your time with us during this special visit. It is always our goal to have our customers experience a great stay and to take away great memories. We hope you have the opportunity to return for a visit soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Campbellsville, Kentucky
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed August 31, 2011

If you are going to run a waterpark for kids then act like it....... This hotel isn't suppose to be set up like regular hotels where everybody has to be quiet... You have a waterpark in it. So after my family pretty much rent the entire 2nd floor and spend lots and lots of money we get complaints after complaints and we actually had pretty calm kids considering every room up there had kids. Then when we plan to spend all day in waterpark we have a dang drill sergeant running the show. They have a big sign saying No Lifeguards on duty Swim at your OWN RISK.... good lord let us swim at our own risk!!!! The kids got to where they felt like they couldn't breathe right according to their rules and regulations!!!! Well since they were so rude there we took the kids to the rooms and was going to have cake for my little girl and then everyone was going to leave.. Then the wonderful (being sacrcastic) Manager came up and told us we are breaking the law by having more than 4 people in a room........are you kidding me????? We were told to leave immediately or the cops will be called. I bet the bullitt county cops want to arrest you instead because apparently you are the reason they get called so much.. We will never step foot in that place again and you just lost about 30 plus customers for your gunhole rules and regulations!!!!! before we left she had already called cops on another man.. so outside our room was 3 cop cars with one man in handcuffs and the manager out there running it.... so pathetic!

  • Stayed August 2011, traveled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank blsvlo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
piratesbayky, Guest Relations Manager at Comfort Inn Sheperdsville - Louisville South, responded to this review, September 9, 2011
We apologize that your stay was not satisfactory, but in a sense of fairness, we do feel it necessary to correct and explain a few statements in this letter which are pertinent and are important omissions from your statement.

Federal, State and Local fire codes dictate the amount of guests allowed in a hotel sleeping room. These rules, which by law are non-negotiable, exist for the safety of all guests. Your party had a total of 19 guests is two (2) connecting sleeping rooms. This is why we stated that you had too many persons occupying rooms that were coded for 4 individuals each. We apologize that you are unhappy, but will continue to protect those who follow regulations and set proper standards of behavior.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Comfort Inn Sheperdsville - Louisville South

Property: Comfort Inn Sheperdsville - Louisville South
Address: 191 Brenton Way, Shepherdsville, KY 40165
Phone Number:
Location: United States > Kentucky > Shepherdsville
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #5 of 9 Hotels in Shepherdsville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn Sheperdsville - Louisville South 2.5*
Number of rooms: 79
Official Description (provided by the hotel):
Whether you’re traveling for business or vacationing with Family, our hotel is here to provide comfort, convenience, location and affordability. Located at Shepherdsville/Brooks,KY we are minutes from Louisville International Airport (SDF), directly off I-65 at Exit #121 (Brooks Rd). Louisville is three short miles away.Our corporate guests can stay in one of our 79 beautifully appointed 100% non-smoking rooms offering free high speed internet, free full hot breakfast, refrigerators, microwaves, coffee makers, work station desks, expanded cable and of course our firm guarantee of GREAT service. We also offer the conveniences of a business center, guest laundry and guest market shop. The Comfort Inn provides ample free parking, with easy access to the interstate. The best tourism attractions, and important business sites are only a short drive away. Churchill Downs, the KY Fair/Expo Center, Freedom Hall, Bluegrass Boardwalk Amusement Park, Yum Center, Louisville Downtown and the University of Louisville are a short drive down I-65 North. The UPS Air Hub, Ford Motor Company, GE, GFS, Zappos Fulfillment Center and many more important commercial locations are near the hotel. At “Comfort Inn Louisville South” every day is a promise of guest satisfaction, great value and quality accommodations Pet friendly rooms are available. Additional fees may apply. ... more   less 
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Also Known As:
Comfort Inn Pirate`s Bay Indoor Water Park Hotel Shepherdsville

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