1). First room I was put in, the TV had been put on "closed caption", and no one knew how to remove it.
2). I was given a different room with a good TV. Spent the night, left the next morning to go to my appointments. Came in that night, and found that the room was not cleaned, nor had it even been entered.
3). I was given another room (3rd one), and finally all things worked as they should. Left the hotel questioning if I would consider comong back.
The young lady that was on the night shift was very embaressed, and did everything she could to correct the problems. I give her a "Gold" star for how she handled it.
- Official Description (provided by the hotel):
- Located conveniently at I-64 Exit 32, Our Inn offers Free Deluxe Cable/ Free WiFi and Free Coffee for 24 hours. Nearby attractions include Outlet Shoppes of The Bluegrass, Horse Farms, Taylorsville Lake, Claudia Sanders Dinner House, Wakefield Scearce Gallaries and more! Located 20 miles West of Frankfort, The State Capitol, and 30 miles East Louisville. We are renovationg our property and can't wait for you to have a Delightful stay in one of our New rooms. My friendly staff await your visit! ... more less
- Reservation Options:
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