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Hampton Inn Richmond
Ranked #1 of 14 Hotels in Richmond
Certificate of Excellence
Reviewed April 6, 2005

We were traveling through kentucky and it was getting late, we were tired and thought about a jacuzzi tub. we pulled into the Hampton Inn about 7:15. The room was very nice, the tub a good size, but when we got into the tub, the timer kept timing out after 1 minute, we sat and soaked for 10 minutes and decided to get to bed, but first I called down to the front desk to explain what happened. The staff was sorry to hear about the tub and assurred us it would be fix first thing tomorrow. On our way out the next morning we were given a complete refund...not just the difference between jacuzzi suite and regular suite...the whole thing!...WoW talk about feeling like a somebody. We would not hesitate to recommed Hampton Inn and will spend many a traveling night in many more. It really wasn't the money...it was the customer service anyone can have a problem...but it takes a well established place to have the confidence to return all monies, smile and make you feel your welcome back anytime. Great suprise in todays world...What a breath of fresh air..Thanks and we really mean that. Leslie & Chris Orillia, Ontario Canada.

  • Stayed: February 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
3  Thank LharperOntarioCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Richmond

Address: 1099 Barnes Mill Rd, Richmond, KY 40475-8772
Phone Number:
Location: United States > Kentucky > Richmond
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 14 Hotels in Richmond
Price Range: $104 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Richmond 2.5*
Number of rooms: 97
Official Description (provided by the hotel):
We are a 97 room, 3 level property located in Richmond, Kentucky. We are located just off Interstate I-75 at Exit 87. We are located next door to the Richmond Centre Shopping Center, containing several popular restaurants, retail and department stores, and a 12 screen movie theater. We are located only minutes away from Eastern Kentucky University. ... more   less 
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Also Known As:
Hampton Inn Richmond Hotel Richmond
Richmond Hampton Inn

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