Wow, I never thought I would need to investigate or check reviews for a La Quinta, but I wish I had read the posts before I stayed here.
When we arrived, the desk clerk was too busy eating a sandwich to help us out. Once we received our key, we discovered we would be on the 2nd floor with no elevator. The stairs are STEEP.
Since the hotel does not provide a crib, we had to bring our own. We were juggling a baby, our bags and a portable crib. The clerk just looked at us, didn't even attempt to hold a door open for us. That's just courtesy for anyone. Finally I asked to change our room to the 1st floor to avoid lugging our stuff up the stairs. The clerk was able to do this quickly.
We were given the world's DIRTIEST room. This was obviously the PARTY room with beer stains on the walls and mold on the ceiling. Since we were just passing through staying one night we dealt with it. The next morning, an older woman working at the hotel was standing outside talking to another employee, complaining, complaining, complaining about anything and everything about her job. She set up the breakfast and complained the whole time. When I was checking out she was complaining that she has to do EVERYTHING around there. She complains so much, but can't make eye contact with anyone. I bit my tongue, but almost said "SHUT UP LADY, I DON'T CARE!"
We did encounter one very friendly woman, I believe she was a maid. She stopped and chatted with us and was very friendly.
But on our way out, once again the employees just stood there watching us struggle with the baby, our luggage, the crib and the door. They could care less. They just complain the whole time they are there. If the employees hate the hotel, I can't imagine a traveler enjoying the stay. I wish I had taken photos to post.
- Official Description (provided by the hotel):
- Laquinta Inn of Richmond is conveniently located right off I-75 at exit 90. We are 15 minutes for Lexington. Richmond has many local activities and home of Eastern Kentucky University. We are close to downtown historic district and close to shopping and eateries. ... more less
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- Also Known As:
- La Quinta Inn - Richmond Hotel Richmond
- La Quinta Richmond
- Richmond La Quinta