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“Clean and friendly”

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La Quinta Inn Richmond
Ranked #4 of 14 Hotels in Richmond
Asheville, NC
1 review
“Clean and friendly”
4 of 5 bubbles Reviewed April 29, 2014

I was happy with staying at this hotel. It was clean and the staff was very helpful. I would recommend this hotel if in the area. The bed was comfortable. Even though the bathroom was small, it was clean.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
Thank jsvarney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LQRichmondGM, Manager at La Quinta Inn Richmond, responded to this review, May 1, 2014
Thank you for the review. We will always work toward well cleaned and well maintained rooms.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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384 reviews from our community

Traveler rating
    117
    138
    66
    33
    30
See reviews for
163
114
31
45
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Spanish first
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English first
Minneapolis
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed April 26, 2014 via mobile

Curtains (sheers) in shreds, no soap or shampoo, no waste basket or tissue, something white and crusty not wiped off the desktop, (I don't want to think to much about that!), floors in bedroom and bath had dirt-did not appear to be vacuumed and a towel wadded up on the top of the clean stack in the bath (was it clean??). A discussion with the front desk brought the explanation that there were problems in housekeeping (not the guest's issue, folks!). We were told things met LaQuinta corporate standards (Really??). We left for a franchise LaQuinta up the road in Lexington that was great. Thanks to the sweet maintenance guy who offered to try to clean the room up for us. Give that man a bonus! We won't be back, Richmond!

Stayed April 2014, traveled as a couple
Helpful?
Thank catbill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LQRichmondGM, Manager at La Quinta Inn Richmond, responded to this review, May 1, 2014
I will look into the issues that occured and we will straighten out the items you mentioned. This is certaily not a normal occurance and we will do our utmost to see that it does not happen again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burton, Michigan, Usa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed April 21, 2014

The room was very nice, clean and spacious. I would stay here again. Housekeeping did a nice job on making sure the room was clean. I was happy with the bed, it was very comfortable and the pillows were perfect. The bathroom was very clean and there was enough hot water in the morning despite the hotel being full the night before.

  • Stayed April 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
Thank Sherrie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LQRichmondGM, Manager at La Quinta Inn Richmond, responded to this review, April 26, 2014
Laquinta has a great pet policy without charge for your extended family. We thank you and hope to see you on your next stop.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Hamburg, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed April 9, 2014

A good clean hotel close to I-75 which is pet friendly. We had a room on the ground floor which was handy as we had our little dog with us. The furnishings were new and everything was very clean and fresh.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
1 Thank Waldemar H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LQRichmondGM, Manager at La Quinta Inn Richmond, responded to this review, April 26, 2014
Our site is a great stopping place off 75. We thank you for the comments and will continue to give great service with clean rooms.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kingsville, Ohio, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed March 25, 2014

The check in guy there was great! Showed us how to save $ by using iExit! Very helpful.... Room was clean and nice. We travel with dogs and LaQuinta is "dog-friendly" so that is a very big bonus for us!

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
Thank Tammy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LQRichmondGM, Manager at La Quinta Inn Richmond, responded to this review, April 8, 2014
Thank you for staying with us. You simply can't beat out pet friendly accomadations. Thanks for the review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed March 2, 2014

We love LaQuinta hotels because our dog is always welcome and we meet other dogs and their owners. It's always a clean, friendly atmosphere and meets all of our needs. Also, the beds/linens are extremely comfortable!

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
Thank A5141HWmarys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LQRichmondGM, Manager at La Quinta Inn Richmond, responded to this review, March 6, 2014
Thank you so much. We do have a very pet friendly environment. We hoe we provide excellent service and accomadations for all of you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about La Quinta Inn Richmond

Property: La Quinta Inn Richmond
Address: 1751 Lexington Rd, Richmond, KY 40475-2803
Phone Number:
Location: United States > Kentucky > Richmond
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 14 Hotels in Richmond
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — La Quinta Inn Richmond 2.5*
Number of rooms: 95
Official Description (provided by the hotel):
Laquinta Inn of Richmond is conveniently located right off I-75 at exit 90. We are 15 minutes for Lexington. Richmond has many local activities and home of Eastern Kentucky University. We are close to downtown historic district and close to shopping and eateries. ... more   less 
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Also Known As:
La Quinta Inn - Richmond Hotel Richmond
La Quinta Richmond
Richmond La Quinta

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