We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Very nice room!” 5 of 5 bubbles
Review of Holiday Inn Express & Suites Richmond

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Holiday Inn Express & Suites Richmond
Ranked #3 of 13 Hotels in Richmond
Certificate of Excellence
Toledo
Level Contributor
71 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Very nice room!”
5 of 5 bubbles Reviewed December 27, 2012

After a nine hour drive (and with a five hour drive coming the next day) we found this express to be an excellent hotel. Room was clean. Bed was comfortable. TV was easy to use as was the internet. Check in was easy and friendly and the biggest bonus was that we were told that breakfast was 6:30 a.m until 9 a.m.

We departed at 5:45 and the breakfast was 75% set up so we were able to enjoy something we did not expect. Pleasant drive home sailing thru Lexington, Cinci, and Dayton.

Room Tip: Upgrade to a suite if they let you.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rarm13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sima M, General Manager at Holiday Inn Express & Suites Richmond, responded to this review, January 29, 2013
Dear Rarm13,

Thank you for the 5 star review! We strive to create an atmosphere where guests can relax and unwind and are pleased to know that we were able to do that after your 9 hour drive. We hope to see you again should your travels bring you back through Richmond.

Sincerely,
Sima
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

218 reviews from our community

Traveler rating
    144
    56
    13
    2
    3
See reviews for
87
47
10
38
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Orlando, Florida
Level Contributor
38 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed November 16, 2012 via mobile

I stayed here for 2 nights for work. While I don't think the hotel is as new as it looks outside, the room was nice with updated furnishings. The young man working at the front desk when I checked in was very friendly & professional---really great service. The shopping plaza across the street was convenient for shopping & dining.

  • Stayed November 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MAB927
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sima M, General Manager at Holiday Inn Express & Suites Richmond, responded to this review, January 29, 2013
Dear MAB927,

Our service is what sets us apart from our competitors and I am glad that you were able to experience that. Thank you for choosing to stay with us on your travels and we hope to see you again.

Sincerely,
Sima
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Park City, Kentucky
Level Contributor
60 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed November 16, 2012

I rate hotels and restaurants based on expectations and experience. For example, I would have higher expectations for the Grand Hyatt in downtown Seattle than a HIEx in Richmond Kentucky. Both may be rated the same if expectations were met, but the individual experiences may be different.

That said, after staying three nights in the HIEx in Hillview KY (just south of Louisville on I-65) and giving it 2 stars, I gladly give 5 to the Richmond KY HIEx. As a Gold Priority member I stay in HIEx quite often, all across the country I have come to expect a quality standard for these properties. The Richmond HIEx is in the upper band of quality, cleanliness and staff competence.

The only demerit would be the quality of the bed. The mattress pad had a plastic-like element that made for a warm night.

I am sure to be spending the night in Richmond again and certain to stay here again.

  • Stayed November 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank joe1860
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Allen Park, Michigan
Level Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed November 6, 2012

I stayed here with 4 of my friends & we are all "seniors" with "expectations" & this place pleased us all . The price was very reasonable with the AAA discount , The rooms were immaculate & well appointed . We all were impressed with it . We had a great night sleep& the breakfast service (especially the cinnamon rolls ) were great. Loved the all night coffee service & the cozy couches in front of the fireplace --it was a great place to curl up & do late night reading without disturbing our fellow roommates. Your personnel were all very helpful & friendly .
Thank You !!!!

  • Stayed November 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mitzimomg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chickamauga, Georgia
Level Contributor
147 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 bubbles Reviewed November 5, 2012

The staff was friendly, the room was clean and comfortable, the breakfast was....well....average. We will not have a need to go back as were there to visit EKU, but if I were to go back we would nit mind staying again.

  • Stayed October 2012, traveled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Mommyof4greatkids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Pasadena, FL
Level Contributor
84 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed November 1, 2012

I stayed 1 nite between an IN to TN trip. I was initially worried about staying in the boonies at some sort of truck stop area outside of Lexington-but not the case. My room was super clean, I slept quietly and the staff was kind. The hotel sits in an area surrounded by tons of businesses (TJ Maxx, Petsmart, chain restaurants etc) - also the Starbucks is literally down the road almost within walking distance.

  • Stayed October 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank UpintheairGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cold Spring, KY
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed October 25, 2012

Recently stayed here for 2 nights while in the Richmond area. I was a little late arriving into the area on Friday night and the hotel actually called me to ensure I had planned to arrive. Check in was a breeze and the desk clerk was very friendly for 10:00 PM on a Friday night. The lobby area seems much larger than what you normally would expect at a mid-range hotel and the room was spotless and spacious. The location of this hotel is what I loved - right off the interstate and placed smack in the middle of a wide choice of restaurants. There was a large group of Georgia fans staying there for the football game against Kentucky that weekend, but I never noticed any increase in noise. Slept GREAT both nights (better than at home!). Express check-out was convenient as well. Would highly recommend this property to anyone.

  • Stayed October 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KYMark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sima M, General Manager at Holiday Inn Express & Suites Richmond, responded to this review, October 31, 2012
Dear KYMark,

It is our goal to provide our guests with superior service and make your stay as pleasant as possible. Our housekeeping staff will be thrilled to hear of your compliment. We hope to see you again in the future.

Sincerely,
Sima
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Richmond hotels
0.1 mi away
Hampton Inn Richmond
Hampton Inn Richmond
#1 of 13 in Richmond
4.0 of 5 bubbles 469 reviews
0.4 mi away
BEST WESTERN Richmond Hotel
0.1 mi away
Comfort Suites
Comfort Suites
#10 of 13 in Richmond
3.0 of 5 bubbles 91 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Quality Inn
Quality Inn
#7 of 13 in Richmond
4.5 of 5 bubbles 8 reviews
2.5 mi away
La Quinta Inn Richmond
La Quinta Inn Richmond
#4 of 13 in Richmond
3.5 of 5 bubbles 372 reviews
2.4 mi away
Red Roof Inn Lexington - Richmond
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express & Suites Richmond? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express & Suites Richmond

Property: Holiday Inn Express & Suites Richmond
Address: 1990 Colby Taylor Drive, Richmond, KY 40475
Phone Number:
Location: United States > Kentucky > Richmond
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 13 Hotels in Richmond
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Richmond 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
Welcome to Richmond, KY. If you're looking for a place where friendly people and smiling faces are the hallmark of a city, where the blend of historic places, modern conveniences and Southern hospitality are vibrant, we welcome you to look no further and stay with us. Located off I-75 at exit 87, with 81 spacious rooms, a free 'hot' deluxe breakfat bar, wireless Internet and an indoor pool. With just a short drive to downtown enjoy the scenery of historic buildings, shopping, and dining. At Lake Reba Recreational Complex, you will find, a beautiful fishing lake, walking and running trails, playgrounds, Gibson Bay Gold Course, Adventure Falls Miniature Golf and Paradise Cove Pool. Visit Hummel Planetarium on EKU's campus for a trip to outer space! If you decide to drive around you will see places such as Ft. Boonesborough State Park, White Hall Historic Site, Valley View Ferry, and the American and Civil War Battlefield sites. At Bybee Pottery, located on HWY 52E, among the southern hills of Madison County, you can still watch pottery being made, this tradition has been going on there for 200 years. Our new Richmond Center, located across the street has stores such as, Belk, JC Penny, Hastings Entertainment, Logan's Steakhouse, Culvers, Cinemark Movies. Acres of Land Winery has delicious dining and remarkable home grown wine. Galaxy Bowling and Champions Sports bar is fun for the whole family. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Travelocity and Booking.com so you can book your Holiday Inn Express & Suites Richmond reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Richmond Hotel Richmond
Holiday Inn Richmond

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing