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“Terrible!!”

Hanger's Restaurant
Ranked #58 of 133 Restaurants in Richmond
Price range: $15 - $35
Cuisines: American
More restaurant details
Restaurant details
Dining options: Reservations
Dining style: Casual Elegant
Cross street: US 25
Reviewed December 14, 2012

This was the worst experience ever for multiple reasons.
1. Our reservations were for 7pm... For 7 people...... We placed our order by 7:30.... Our food didn't arrive until 9:30
2. Two of our guests had to reorder at 8:45 because they had run out of the menu item... This was over an hour after we had placed the our first order
3. Two our guests orders were wrong when they finally came out and it took the restaurant another 20 minutes to remake the correct menu items
4. We were given a free round of drinks because the order took so long.... It took 20 minutes to make these drinks...they were out of oranges for the blue moon... Bartender offered an orange liquor shot as a replacement!?!
5. Two of the correct entrees were sooooo cold that they weren't eaten.
6. Our meal took so long that another table beside ours applauded when our food finally came.... It was that noticeable to other guests
7. The bartender came over while we were waiting on the food....a guest with us joked with him that we wished we had our food... His response was "good luck"
8. At the end of the night our waitress took only two of the entrees off of our bill.
9. The manager at the end of the night appologized for our slow service and errors along the way. She let us know that the chef walked out, and asked us to come back and try them again sometime..... We would never try it again after that experience.
10. If you wanted us to come back and try you.... Or not write a review for this website you should have comped our entire meal. We didn't leave until 10:30... With most of our guests still hungry.

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1  Thank Kait22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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58 - 62 of 70 reviews

Reviewed November 11, 2012

We were in Richmond to attend an auction. Our hotel, the Hampton Inn, gave us a list of restaurants. We choose Hangers and we are glad we did. The restaurant was tastefully decorate. The service was good and the food was very good. I can ethusiastically recommend the Hanger steak. It was responably priced and very good. If we are ever in Richmond, Kentucky again, we will definitely eat at Hangers.

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1  Thank RobTennessee_USA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 8, 2012

This is the second time we have eaten at Hangers and both times have had good food and excellent service. We will be back again. This time we sat at the bar. My duck with sauteed apples was cooked perfectly and had excellent flavor. My wife's prime rib was less flavorful as it seemed pre-cooked and reheated, but it was still enjoyable. The bartender was very friendly and we enjoyed discussing the increasing popularity of innovative mixed drinks. Although the restaurant is located in a strip mall, the ambience is great and fits the quality of the food they serve.

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Thank Sopwit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 19, 2012

We have eaten at Hangers several times. It is a very well decorated restaurant tucked in a strip type mall, but once inside you feel as though you're in a fancy New York type place with beautiful round corner booths and low-light hanging chandeliers, giant interesting pieces of art. It is just georgous and tastefully done. The food is very good although a little pricey. They change their menu ever so often. They have entrees ranging from Prime Rib, Steak, Duck to Scallops and Sea Bass. The service is somewhat slow, but for a relaxed dinner, who cares. We were there last Sat. night and could not believe that it was not packed. I hope more people will support it because Richmond is fortunate to have such a wonderful restaurant.

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1  Thank travelswithmyguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2012

Everything we had was excellent and the menu had a lage selection of eclectic items not found around Richmond. The service was ok and it was a bit pricey for the area but again the food was great. Interesting atmosphere that was very dark and reminded me of an old country club.

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1  Thank Eric E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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