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“Very Nice” 5 of 5 bubbles
Review of Candlewood Suites Radcliff - Fort Knox

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Candlewood Suites Radcliff - Fort Knox
Ranked #4 of 8 Hotels in Radcliff
Certificate of Excellence
Peachtree City, GA 30269
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Very Nice”
5 of 5 bubbles Reviewed September 3, 2013

Stayed here for a week during baseball national tournament. The staff was very nice and helpful. Hotel room was very clean and up to date. Full refrigerator with kitchen. Free laundry and gym. Steakhouse, McDonald's, huddle house and convenient store within walking distance. On the outskirts of Elizabethtown but still close enough to everything.

  • Stayed June 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank bdsiefert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ubbelohde, General Manager at Candlewood Suites Radcliff - Fort Knox, responded to this review, September 13, 2013
I wanted to thank you for taking the time to write a review about your stay with us. We are glad to hear that you enjoyed your stay and our hospitality met your expectations. We hope you choose to stay with us again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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76 reviews from our community

Traveler rating
    44
    14
    11
    3
    4
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Columbus, Ohio, United States
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed July 30, 2013

I stayed here this summer for an extended stay while on business to Ft. Knox, KY. Overall, this was a great location for a long business trip. The staff is amazingly friendly and helpful. The rooms are very clean and well furnished with good appliances: a stove, refrigerator, microwave, and dishwasher. Overall this was a good stay and I will most likely choose this location again for future travel.

PROS: Great service; clean rooms; 24/7 pantry system is convenient; gym is clean with new equipment; very quiet most of the day; free laundry

CONS: Internet is extremely unreliable. I stayed here after the service upgrade in June and I was extremely disappointed with the Internet service. It's fairly common to be unable to watch Netflix or use Skype and I feel that this is somewhat below the current common hotel standards. When the WIFI was experiencing major problems, the front desk was quick to provide ethernet cables for access to the wired network, but this was typically just as slow if not slower than the wireless. If Candlewood could modernize their Internet service I feel like this hotel would be an absolute joy for extended stays. However, I honestly had better wireless service when I was in Iraq.

The curtains for the room are see-through and the opaque black out curtains do not close. This is a pretty serious privacy/security concern if you are on the first floor. It is also very annoying if you like to sleep after the sun comes up because your room will definitely not be dark. Replacing these curtains could do a lot for the overall comfort level of the rooms.

SUMMARY: Despite the cons I mentioned, this is still a very great hotel and aside from the Internet issue is probably the best I have stayed in. I highly recommend it!

  • Stayed July 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KyleSom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ubbelohde, General Manager at Candlewood Suites Radcliff - Fort Knox, responded to this review, August 6, 2013
Thank you very much for taking the time to review your stay with us. I am pleased to hear that you enjoyed your stay regardless of the blackout curtains and internet issues. We are currently in the process of fixing our internet and it is taking a little longer than we had anticipated. I apologize you had a problem with your blackout curtains but we do have blackout curtains in all of our rooms that close to provide extra security and comfort. Again thank you for your feedback and we hope you choose to stay at Candlewood Suites in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Martinsville, Indiana
Level Contributor
131 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed July 15, 2013

NEWER HOTEL. Wonderful place to stay. Though the hotel was completely booked we never heard other guests and rarely even seen them. A quiet place with homey atmosphere. Full size fridge, microwave, sink, stove top (no oven) and dishes. Hardy size bar of soap so that it doesn't break the first time you use it. FREE LAUNDRY facilities. GREAT STAFF, GREAT LOCATION!!!! Will definitly come back. Great beds, great pillows. CLEAN, CLEAN, CLEAN!

  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank snp51023
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ubbelohde, General Manager at Candlewood Suites Radcliff - Fort Knox, responded to this review, August 6, 2013
Thank you for the wonderful comments and review about your stay with us. We are honored to be able to accomodate you and meet all of your needs. Hope to see you again in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fayetteville, North Carolina
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed June 3, 2013

was on a business trip for 23 days and stayed at this hotel. Check in was easy thanks to Keira. She was very helpful. The rooms are pretty nice, but only gets cleaned once a week (usually the 8th day. I was there for 3 weeks and my room was only cleaned twice. There is no breakfast bar. Laundry is free. Outdoor patio is very nice as well as the exercise center. The internet can be a pain. A couple of restaurants are across the street as well as a gas station. Overall, not too bad.

Room Tip: 1st floor can get noisy. 3rd floor is better, you can hear people walking is rooms above you.
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  • Stayed May 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Joseph O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Candlewood Suites Radcliff - Fort Knox, responded to this review, June 21, 2013
Dear Joseph O,

Thank you for staying with us and providing us with your valuable feedback. You have covered all aspects of your stay and I am particularly appreciative about your comments on Keira. It is always hugely motivating when one takes the time and trouble to acknowledge the staff concerned. We are hospitality professionals who pride ourselves on delivering superior service and are happy doing so.

Once again many thanks for your feedback and we look forward to welcoming you back in the near future.

Sincerely,

Janice A
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri, United States
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed May 8, 2013

I stayed at the Candlewood Suites with a group of eight young women for a Kentucky Derby bachelorette party. It wasn't an easy drive in to Louisville, but the price was great, the hotel was clean and comfortable, and the staff were very helpful. If I found myself needing lodging in the area again, I would definitely choose the Candlewood Suites.

  • Stayed May 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Tamara C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beaufort, South Carolina
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed May 7, 2013

This is a new hotel in the Priority Club network. It is a bit tricky to see right away as it is nestled next to the Holiday Inn without clear signage, but well worth finding. It is new, bright and clean with a friendly front staff. It is located near Ft. Knox which makes it ideal for families and business travelers to the area.

Room Tip: This is one of the last hotels in the area to provide smoking rooms, but there is no smell at all in...
See more room tips
  • Stayed April 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Grandogger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Upper Arlington, OH
Level Contributor
4 reviews
3 hotel reviews
4 of 5 bubbles Reviewed April 8, 2013

We were coming home from a spring break trip late at night and luckily found this Candlewood Suites with a few rooms left for the night. We walked in late in the evening and the front desk manager was very helpful and cheery. It was exceptionally clean, had everything we wanted (except for the free breakfast in the morning) and seemed almost brand new. Great experience.

  • Stayed April 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Blackjack16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Candlewood Suites Radcliff - Fort Knox

Property: Candlewood Suites Radcliff - Fort Knox
Address: 100 Endeavor Way, Radcliff, KY 40160-8162
Phone Number:
Location: United States > Kentucky > Radcliff
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style:
Ranked #4 of 8 Hotels in Radcliff
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Candlewood Suites Radcliff - Fort Knox 2.5*
Number of rooms: 83
Reservation Options:
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Also Known As:
Candlewood Suites Radcliff-Fort Knox Hotel Radcliff

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