For starters - the facility doesn't appear to have an entrance of its own - you hand a left after leaving the highway and make your way through a maze of fast food and a mexican restaurant specializing in ribs (?). The front desk staff was friendly at check in and the process was organized and quick. The facility was amazingly clean and the work out room was easy to find. Breakfast was also good and included some wonderful cinnamon rolls. The poor rating comes from keys that didn't work - twice - a deadbolt that didn't work without jiggling the lock, and an unfortunate cold shower in the morning. And from the conversation at breakfast - the rest of the guests had the same unfortunate cold shower experience. The staff worked hard to compensate for any concerns but you can only bring people so many glasses of apple juice. The housekeeping staff should be complimented - the facility staff - not so sure.
Other notes - the bed was comfortable but the train passed by three times during the evening with whistle blowing - and I mean passed close by...
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Express Pikeville Hotel. Hotel features include complimentary Express Start breakfast and free local phone calls. Enjoy a unique breakfast experience with our new Smart Start breakfast bar served every morning featuring a selection of juices, cereals, breads/pastries, sausage or bacon, biscuits and gravey, scrambled eggs, cheese omlets, and even hardboiled eggs. We have also created the world's best tasting cinnamon roll. Visit Pikeville, KY and Stay Smart at the Holiday Inn Express Hotel. The official host hotel for East Kentucky Expo Centre. ... more less
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- Also Known As:
- Holiday Inn Express Pikeville Hotel Pikeville
- Holiday Inn Pikeville