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“A nice stay”
Review of Quality Suites

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Quality Suites
Ranked #16 of 29 Hotels in Paducah
Iowa City, Iowa
Level 6 Contributor
133 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“A nice stay”
Reviewed March 30, 2011

The hotel offers a terrific room for a reasonable rate. The staff is quite friendly and the breakfast was terrific. This hotel is located just off the interstate and is close to many restaurants and retail stores. The biggest detraction from this location is the lack of an elevator for guests on the second floor. Oddly the luggage carts are situated under the stairwell in the middle of the main corridor in the hotel and not near the front desk.

  • Stayed March 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Francisco O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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212 reviews from our community

Traveler rating
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    54
    32
    22
    15
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (36)
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English first
Traveling BBQ Tour
Level 4 Contributor
37 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed March 25, 2011

Checked into the room and could easily see the big divot in the mattress from folks sleeping on that side of the king bed on a regular basis. Mattress needs flipped or replaced all together. Was going to inform the front desk staff upon checkout but nobody was available.
Other than the bed, fair hotel, on the older side but no serious complaints.
Restaurants nearby along with Walmart, Home Depot and across the street from a small shopping area.

Read a review where the manager says the mattress is a Serta pillow top... must have been in rooms other than the one we stayed in. I believe it was 111 or 113. Poolside room second room from the side entry.

Also, why no USA today, seems like Choice is changing to Wall Street Journal. Must be due to price but not this Choice Priviledges members paper of choice...

  • Stayed March 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ozarksbbq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlanta,ga
1 review
Reviewed December 7, 2010

Friendly Staff, clean rooms, granite countertops in the bathroom was a wonderful touch! As a business traveler just passing through, it was great proximity to several restaurants and the highway. I would definitely stay here again.

  • Stayed November 2010, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank astapleton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 6, 2010

Asa a business traveler I'm on the road quite a bit so I know how to judge a good hotel vs a bad one. I was passing thru, this small but charming Kentucky town, for business last month and stayed here because it was conveniently located right off the interstate and I had many good experiences with Choice Hotels properties in the past. This property was no exception.

After a long time on the road it's nice to be able to check in as efficiently as I did and get in my room to relax the dogs. The room was clean and offered internet services. It looks like the property also went thru a facelift recently as well. Everything looked so new.

They have a nice indoor pool and pleasant breakfast area with a nice selection. They even have a make your Belgian waffle station! This seemed like a nice hotel choice for families as well as they were located next to a big mall with a nice selection of shopping and dining choices almost within walking distance of the hotel.

Overall I was very satisfied with my stay. This hotel offered great value, friendly and courteous staff, easy check-in, and an excellent location. I would recommend it to any of my other business colleagues.

  • Stayed October 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Evolve1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saskatoon, Canada
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 22, 2010

This Comfort Suites sucks!!!!! First of all, the internet didn't work and I was depending on it to do some research for our vacation as we are not familiar with the area. Very disappointing. The toilet seat had dried urine spots on it and plus there was no bathroom fan. Very disappointing stay. Will not stay there again!

  • Stayed July 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank suzy2891
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
llduck, Manager at Quality Suites, responded to this review, August 23, 2010
In response to the internet not working: The internet was working for everyone in the hotel with the exception for this person. We have posted in the room a toll free number that the person can call to get technical support for their computer. The lady did not call to the front desk about the urine on the commode seat. If she had called she would have had her room changed or the front desk person would have came to the room and cleaned the commode.

Lloyd Drake/Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eureka Springs, Arkansas
Level 4 Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 13, 2010

During a recent trip I stayed at 3 different Comfort Suite hotels. Two experiences were great, but this hotel was AWFUL. There was mold on the shower curtain. All the beds were lumpy and uncomfortable, but the fold out sofa was impossible. That mattress was way past needing replacement and the supporting frame was actually missing several connecting springs! To top it off the free breakfast included a lot of stale food. Comfort Inn needs to do better quality control!

  • Stayed July 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Clare K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
llduck, Manager at Quality Suites, responded to this review, August 23, 2010
We have the shower curtains changed often to ensure that mold doesn't build up on the curtains.
The beds are serta mattress with pillow top. We have had many compliments on our beds. This
is a first on the beds were lumpy. Often time springs become missing on the sofa bed and we are not aware of this until a guest lets us know. There was no comment made by the guest upon check out.

Lloyd Drake/Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
TN
1 review
Reviewed April 16, 2010

Do you trust hotel staff / house keeping? Think again, in this hotel they will go through your personal belongings while you are away. If they see something they like, its gone and there is nothing you can do about it. Management don't want to hear it. Local police will fill out the worthless forms & not follow up the crime. Choice hotels corp. office will be happy to take your information. Thats where it stops. Your just out of luck. Guess you need to bring all of your belongings with you every time you step out of the hotel for a meal or what ever. Chalk it up to another hard lesson learned. When you see the words "This hotel is not responsible for personal belongings" take it to heart everytime you get ready to walk out of your hotel.

  • Stayed April 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aciedon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
llduck, Manager at Quality Suites, responded to this review, August 23, 2010
This guest was very upset about his i-pod. The fact was that we offered to call the police and let the police handle the situation. The police were called and they came and interviewed the housekeeper. The police and the hotel can not say what happened to the i-pod or even if the guest had an i-pod. It is in the book in the room that the hotel is not responsible for items of value left in the room. We provide safes for items of value.

Lloyd Drake/Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Suites

Property: Quality Suites
Address: 2880 James Sanders Blvd, Paducah, KY 42001-9422 (Formerly Comfort Suites)
Phone Number:
Location: United States > Kentucky > Paducah
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotel in Paducah
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Suites 2.5*
Number of rooms: 59
Official Description (provided by the hotel):
Convenient location off of I-24, next to regional shopping center and countless restuarants. Free full hot breakfast and brand new wireless hi-speed internet. We offer fresh baked cookies though out the evening shift and our Cold lemon water is a big hit. We have taken on new Ownership and are making some great changes! Can't wait for you to come check it out after the 1st of the year 2017. Mention you saw us on Trip Advisor and get a discount on your stay. ... more   less 
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Also Known As:
Comfort Suites Paducah
Paducah Comfort Suites

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