I live here and won't go back any more. Three times is a charm. I don't see why this place has been given good reviews. I must go at the wrong time or they don't want to take care of me.
First visit the service was slow in most ways, but the food was good. Thumbs up to the chef.
Second visit ( a couple months later ) I had to leave because I did not get asked what I want to drink and I had already been sitting there 10 minutes. People, I'm on lunch from work. I only get an hour. Guests should be asked within a couple minutes of sitting what they want to drink.
Third and last visit ( earlier this week ) By the time the waitress asked me what I wanted to drink, I already knew what I wanted to order. I only came because I had the afternoon off and I had a gift card. She was shocked I was ready. Then I told her, it was because I had plenty of time to read the whole menu while waiting for her to come ask for my drink order.
As a waited, near the door, I watched as customers came in, folded their arms as they wait to be seated. Because they stood way too long. I also looked around the place and noticed customers waiting just as I was - for food, refills, and the sight of a person to take care of them.
The food arrived in a timely fashion, the presentation was good, the food was very good, hot and fresh - again two thumbs up to the chef. My food was brought to me by someone other than my waitress, maybe this is normal here.
I'm glad I only ordered water, because I was never approached if I wanted a refill.
I never saw my waitress again until after I ate the last bite and she asked if I wanted my bill. Never asked how it was. Never asked if I wanted anything else. About 5 minutes later she brought the bill.
I paid my bill with cash and a gift card. No tip was left. Why should I leave a tip, all she did was take my order and give me the bill? I left her a note and it read like this "No tip, that is because you never checked on me and never refilled my water. The service is slow and I won't ever be back here again."
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