We stayed one VERY LONG night June 30, 2012.
Okay, so at first I thought this was going to be a GREAT experience, I was BEYOND WRONG.
My family and I were traveling (two adults, two 9 yr old kids, and one infant) and the heat was INTENSE (over 100) b/c of this medicines and baby supplies we had in the car were at risk of being ruined and the hotel let us check in early as we were heading to Holiday World (I was so thankful)....However, when we got to the room (which looked fine) the safe didn't work and apparently neither did incoming calls (odd, but the office said they were calling us later). We were bummed but no big deal. We left our bags and didn't return until the evening - when we did the room was really hot.
We tried all we could think of to get the a/c unit working but it just wouldn't blow cold. So, I called it in. The lady said to turn it off and let it sit. We agreed to try but it got so hot, and with our infant who even in diaper only was miserable, we called back. We asked her for a fan to circulate air (it was still over 90 degrees outside even at night!) but she said only if we paid $50.00. I couldn't believe my ears.....
She said the General Mgr told her to charge us $50 for the fan or not give us one. She said we would get the $50 back in the morning. I asked if I would also get the $100 I paid for the room back! I said I wanted to speak to the GM immediately. That I would NOT pay for a fan after paying for a room where the AC didn't work, the phone didn't work, and the safe didn't work. I told her I wanted a refund or a free fan - period.
It took until almost midnight before they brought us a fan. FREE ....yeah, halfway through the night - our stay should have been what was free.
NEVER stay here
I will NEVER go back
WORST experience at a hotel EVER.
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- Also Known As:
- Ramada Inn Owensboro Hotel Owensboro
- Owensboro Ramada Inn