I was in Fort Campbell to welcome back my husband from a 12 month deployment. We had been staying in Clarksville but it was too long a drive for me to get him to Fort Campbell on time every morning so we moved closer to Fort Campbell. All the hotels in Oak Grove in our price range were booked except the Days Inn so we chose that hotel online. We arrived around 1, which was the stated check in time both online and on a sign in the lobby. The clerk checked us in but said the room was not cleaned but would be ready "around 1.30" so we waited until 1.30 and then took our bags up. There was trash everywhere, and the dirty linens were in a pile on the floor. The room had still not been cleaned. I called down to the front desk and the clerk, who clearly could not have cared less, said that they were running behind and the room "should be ready by 2.30" and told us we needed to leave so they would clean the room and also not to leave any bags or anything in the room or they wouldn't clean it. Irritated we went to lunch, and gave them until after 3 because I knew based on the clerk's attitude the room would not be ready by 2.30. Sure enough, we got back close to 3.30 and housekeeping was just finishing up the room when we got back. When I complained and asked to speak to a manager I was told there was no manager and that the manager wouldn't be back until Monday (this was Saturday) For $70 a night I definitely expect a clean room and decent service, but this hotel didn't deliver either. Waste of time and money.
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- Also Known As:
- Days Inn Fort Campbell Hotel Oak Grove
- Days Inn Oak Grove
- Oak Grove Days Inn