I was at Ft. Campbell to welcome my son back home from 12 months in Afghanistan. If I was not on a limited budget to make thos trip I would have checked out and switched hotels, but having a non refundable room rate (which you must accept if you want a break on the room) prevented that as I could not pay for 2 rooms. The room seemed clean enough until you really looked at it. The listed amenities on the website was why I booked this hotel. Wifi was weak, TV old cable reception fuzzy. The pool was one of the reasons I booked and the soldiers wanted to swim and the pool was open but with no water in it..big disappointment. The first night I was getting ready to go to a Welcome home ceremony, went to take a shower and discovered no soap or towels in the room, when I called the desk for someone to bring some up, the desk clerk was rude and said I DON"T HAVE TIME TO BRING YOU TOWELS, you'll hsave to come get them yourself. When I got dressed and went back down to get them, she was telling a couple about me having the nerve to call and ask her to bring up towels, I said oh yeah that was me. After that I asked for nothing never checked out the "breakfast".When I checked out I told the desk clerk my issues there and she said well I hope things are better if you stay with us again. I told her I would never stay there again, and she said I don't blame you...they could have at least a night free or something but nope...some people don't get it.
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- Also Known As:
- Days Inn Fort Campbell Hotel Oak Grove
- Days Inn Oak Grove
- Oak Grove Days Inn