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Derby Inn & Suites
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Reviews (91)
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86 - 91 of 91 reviews
Reviewed August 8, 2012

I do a ton of traveling and this hotel is NOT on my recommended list. Everything from the parking lot, to the lobby, to the rooms is run-down. The room, while mostly clean, was far from what is expected of a HoJo. The bed was hard, small & uncomfortable. There was a leather lounge in the room, which was fairly comfortable but very odd for the room. The carpets were stained & old. Overall, the room was pretty rough-at-the-fringes, but no bugs or evidence there of. The lobby was in shambles & the "breakfast" consisted of open containers of juice, milk & boxed cereal. The manager (owner?) was very pleasant, however she had 2 dogs w/ her at the front desk, which she insisted on showing to us. Behind very large piles of disorganized paperwork, sat a collection of towels. There was no internet access & I was honestly uncomfortable about even asking. Across the hall from us was a dog who barked the entire nite. Directly behind the motel was a fire station. The nite shift employee was drunk, obnoxious & very unprofessional. Even at a discounted rate, this hotel was not close to a value.

Room Tip: Find a better hotel.
  • Stayed: August 2012, traveled on business
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3  Thank iamrennie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 26, 2012

This is a small (40 rooms) hotel with some of the nicest employees you will ever see. I felt like (and was treated like) family by the second day.

Our room was spotless, the lobby was also spotless. The beds were so comfortable ( not soft but not hard either) that my daughter wants to buy one just like it for her bad back. Yes, the TV and internet did go in and out, but considering that they were having horrific storms it was nothing that I wouldn't expect to have at home under the same conditions.

The housekeepers were wonderful and as I said, the rooms were spotless. They cleaned places that most people would have missed. I tend to check how clean the room is when I first check in. I was looking for something, but couldn't find a thing that wasn't clean.

I believe since this hotel is now a Howard Johnson that many of the former complaints no longer apply.

I am looking forward to my next trip, and will have no reservations at all staying in this same motel again.

Kudos to Carmen, Jennifer, Dani,Casey and all the others whose names I can't remember. (sorry it's my MS) for making this such a nice stay.

Room Tip: The first floor is non-smoking and the second floor is smoking. The smoke smell does not migrate to the first floor at all. Our room (104) was very quiet and I am a very light sleeper. The AC units are the newer type and make much less noise than the older type units. The hot water is HOT and you can take a shower for an hour if you are so inclined. The water pressure is excellent..
  • Stayed: July 2012, traveled with family
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3  Thank Jude F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 2, 2011

This motel is no longer an Econolodge, though the key cards still say it is. It's now a Howard Johnson's. It was quite inexpensive, and fine for a night alone on the road.
Positives: beautiful mirror and artwork, esp. in the bathroom, seriously.
Nice, large tv
Firm, clean bed (Not everyone will prefer the bed's firmness, but I do.)
Modern chaise kind of seat instead of a recliner. Comfortable
A/C in good working order on a very hot day
Negatives: Dirty coffee maker
Found a bobby pin on the floor (Actually that doesn't bother me either, but I know from other reviews that that kind of thing is important to many.)
Ironing board, but no iron in room
Location is far from interstate. Also ok with me because of my schedule, but others should be aware if traveling on the highways
My main issue was with the quirky reception. I was in a hurry, wanted to check in, change my clothes and then get to church. But the receptionist was taking her time, introducing me to her large dog and trying to make conversation when I just wanted to move on. Maybe if I hadn't been in a hurry it would have seemed welcoming.

  • Stayed: July 2011, traveled solo
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3  Thank jalolaka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 12, 2010

I guess the cheap price says it all. The beds are hard along with the pillows. I might as well be sleeping on the floor. There was no maid service, inadequate supplies, the tv stations kept cutting out, I kept losing internet service, and the worst of all... there was a water leak and the whole hotel stunk like stale water. There was no cleaning.

  • Stayed: January 2010, traveled on business
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3  Thank PhoneMan09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 31, 2015
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  • Stayed: August 2015, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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