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“Nice hotel in convenient location”
Review of Comfort Suites

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Comfort Suites
Ranked #3 of 5 Hotels in Newport
Frankfort, Kentucky
Level 5 Contributor
67 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Nice hotel in convenient location”
Reviewed March 31, 2014

I have stayed here once for personal reasons and most recently for business. My room was spacious, clean and comfortable. They apparently have their own security person that roams the hotel. I saw him when I went to my room at 11 pm and when I left at 6 am. Nice to know things are secure.

The hotel is on a trolley stop, but it is an easy walk to get to Newport on the Levee (lots of restaurants) or you can walk across the Ohio River to ballparks, etc. Once you get to the hotel, it is easy access to lots of fun stuff. On this trip, I left too early for weekend breakfast, but it was what one would expect from my previous stay.

  • Stayed March 2014, traveled on business
    • Value
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Helpful?
2 Thank ILoveBourbon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tabitha M, Director of Sales at Comfort Suites, responded to this review, April 1, 2014
Dear Guest,
We appreciate your stay with us this past March. We are happy to see that you enjoyed your stay at Comfort Suites-Newport once again. As you mentioned, we are located within walking distance to the areas top attractions as well as restaurants. We look forward to your return visit.
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360 reviews from our community

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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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cincinnati
Level 4 Contributor
26 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 10, 2014

This was a nice hotel with a great location near downtown Cincinatti. The beds were very comfortable, room was clean and spacious. Staff was friendly and were helpful with information on local points of interest. Easy to get to with some nice restaurants nearby, it was about a 20-25 minute walk to US Bank Arena and the ball park, probably 1 1/4 mile and a little challenging in cold weather. It was a little pricey, but about average for the area. They didn't have a large common area or pool. Overall, I would stay here again for concerts, ball games, or whatever near downtown Cincy.

  • Stayed March 2014, traveled with friends
    • Value
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Helpful?
3 Thank greensprings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tabitha M, Director of Sales at Comfort Suites, responded to this review, March 27, 2014
Dear Guest,
Thank you for your comments concerning Comfort Suites, Newport, KY. We are delighted to see that you enjoyed our location. We are within walking distance of Newport Levee, which offers a wide assortment of restaurants and attractions including the Newport Aquarium. The Purple People Pedestrian Bridge is ideal to walk across when going to the Paul Brown Stadium home of the Cincinnati Bengals, The Great American Ball Park, home of the Cincinnati Reds and the US Bank Arena. At night our guest can enjoy the beautiful Cincinnati Skyline across the river as we do have River View Rooms. We do hope that you will return to our hotel and take advantage of all that the Greater Cincinnati Area as to offer.
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Sydney, Australia
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 3, 2014 via mobile

Hotel is nice with friendly staff. Breakfast is average, normal for these hotels. The bed was the best I have ever slept in! Awesome. Great location, close to restaurants and the aquarium. Rooms are quite large with a lounge and desk, fridge and microwave and free wifi.

Stayed March 2014, traveled on business
Helpful?
3 Thank Larry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tabitha M, Director of Sales at Comfort Suites, responded to this review, March 27, 2014
Thank you for your comments concerning our pillow top mattresses, we are happy to see that you thoroughly enjoyed your bed. As all of our rooms are suites, they do offer a living room area separate from the bedroom, and nice to know that you enjoyed the additional space the rooms do give our guest. As you mentioned, our location is incredible as we sit on the Ohio River with its dynamic views of the Cincinnati Skyline and we are within walking distance of Newport Levee which offers the Newport Aquarium and other attractions.
Please know you are welcome to return as Northern Kentucky, the South Side of Cincinnati, has plenty to offer tourist and business stays alike.
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Greenfield, Indiana
Level 4 Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 25, 2014

We were pleased overall with our stay. Our room was very clean (and I have high standards) and the bed very comfortable. We stayed on the street-side of the hotel and didn't have any noise issues. The only complaint I have is the charge for the room safe. We would not have requested one and did not use it at all. The check-in staff were helpful and suggested a walk to Bellevue to do some shopping in the old town area which we enjoyed. There are numerous restaurants in the area that are very convenient for walking and we felt very safe even late at night. The complimentary breakfast is so-so but is in a nice room where you didn't feel like you were on top of each other. While we felt it was a little pricey, we would definitely stay there again.

  • Stayed February 2014, traveled as a couple
    • Value
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Helpful?
2 Thank NurseNelly2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tabitha M, Director of Sales at Comfort Suites, responded to this review, March 27, 2014
Dear Guest,
Thank you for mentioning our breakfast room. With the picture windows, our guest can enjoy a view of the river and the Cincinnati Skyline while starting their day. Our front desk can offer a lot to our guest in the way of recommendations of where to go and what to do while staying on the Newport Levee. As you experienced we are within walking distance of numerous restaurants, and the Newport Levee complex. Please feel free to join us again in the near future, we will be happy to have you back.
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Hilliard, Ohio
Level 3 Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 22, 2014

This hotel was a pleasant surprise. It's right down the street from the Newport Aquarium. They have a great complimentary breakfast including waffles, eggs and bacon which my son loved! Kathy was very friendly and conscientious that all breakfast items were replenished as needed. She also gave us some great tips for the area.
The hotel is a little older in some areas but for the most part, a great one and we'll definitely visit again!

Room Tip: would have loved to have a room on the river side but the street side wasn't so bad. It was quie...
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  • Stayed January 2014, traveled with family
    • Value
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Helpful?
1 Thank laneytb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tabitha M, Director of Sales at Comfort Suites, responded to this review, December 22, 2014
Dear Winter Guest,
Thank you for staying at Comfort Suites Riverfront – Newport, KY while visiting the Newport Aquarium which is located only 4 blocks from out hotel. We do hope that you enjoyed the Aquarium and was able to participate in their interactive exhibits such as Pet The Sharks.
Thank you for your comments on our deluxe continental breakfast with hot items. We do strive to give each person a perfect start to their day.
Next time you bring your son to the Newport area, please think of our hotel.
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Port Clinton, Ohio
Level 5 Contributor
65 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed January 4, 2014

Stayed one night on our journey back up north. Finding the driveway was a little tough, but easy to turn around and go back. Like the fact that Newport has shuttles that will take you all over. Desk and housekeeping staff very friendly and accommodating. While we were there, internet access was a little iffy. Staff stayed very composed and professional during the computer issues. We stayed in a room facing north so we could view downtown Cincy and the Ohio River. It was really beautiful. Room had ample room and was comfy. Had a good night's sleep. Will stay here again if in the area in the future.

Room Tip: Ask for a room facing north - room would then be considered 'river side' or facing the river...
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dabsyr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tabitha M, Director of Sales at Comfort Suites, responded to this review, December 22, 2014
Dear Guest,
Thank you for stopping over at Comfort Suites Riverfront – Newport. It is wonderful to see that you enjoyed your room and especially the River View it offered to you. With the bridges spanning the Ohio River and the Cincinnati Skyline in the backdrop we are very proud of what Newport has to offer to our guest.
The Southbank Trolley takes our guest around Newport and down into Cincinnati as far as the Fountain Square. There are so many restaurants and entertainment that is offered to visitors it become very hard to choose what to do with your “down time.”
Please think of us again if you are driving through, or better yet make us your destination next time!
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Indianapolis, Indiana
Level 6 Contributor
659 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 214 helpful votes
Reviewed December 2, 2013

On arrival....................only one entrance to the hotel parking lot...........NO SIGNAGE. The only signage for the hotel is on the top of the building on the southern face. If arriving from the north side of the hotel, you are on your own.

The desk clerk was less than friendly......almost somewhat gruff.

On check-in they make you sign that you will pay for the in-room safe (or some kind of insurance).....(never really explained so that I could understand)..............if you do not use the safe, do not agree to pay the extra dollar (plus tax).

The room was clean and tidy.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gold-vintner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tabitha M, Director of Sales at Comfort Suites, responded to this review, March 28, 2014
Dear Guest,
The staff apologizes for the inconveniences that you had to endure while staying at our River Front property. All though we only have one entry to our parking lot we do have garage parking available to our guest. We also have a sign up in front of our hotel and on our hotel, we will be looking into the issue of visibility especially at night. We do regret that you had difficulty finding our hotel. We are happy to hear that you found our hotel clean and you were able to enjoy our hotel during your stay. We would like to welcome you back should your travels bring you to the Northern Kentucky area again.
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Additional Information about Comfort Suites

Property: Comfort Suites
Address: 420 Riverboat Row, Newport, KY 41071-4556
Phone Number:
Location: United States > Kentucky > Newport
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in Newport
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Suites 2*
Number of rooms: 124
Reservation Options:
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Also Known As:
Comfort Hotel Newport
Comfort Suites Newport
Newport Comfort Suites

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