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“Great Experience” 5 of 5 bubbles
Review of Comfort Suites

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Comfort Suites
Ranked #2 of 6 Hotels in Newport
Ashburn, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Experience”
5 of 5 bubbles Reviewed November 15, 2013

Some of the nicest hotel staff that I have meet in a long time, they made sure that we had everything we needed and were really friendly. The hotel has a very nice location near Newport on the levee and you can easily get a trolley from the hotel. We decided to upgrade to a river view, it was a really nice view you could see Cincinnati and watch boats go along the river. I have lots of family ine area and the next time I go up there to visit I plan on staying at this hotel.

  • Stayed October 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Christy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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334 reviews from our community

Traveler rating
    104
    127
    55
    29
    19
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Cleveland, Ohio
Level Contributor
132 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed October 24, 2013 credit card Amex Card Member Review

This hotel is one of our favorites. We try to stay here every summer when we take a long weekend into Kentucky. Location is fantastic for summer nights as it is situated along the Ohio River. Very close to several restaurants and there are many attractions within walking distance as Newport is a City that is old and new combined. All of the staff has been very friendly and accommodating. The suites are awesome and are just big enough to make you feel like you are not cramped into a small space but also not lost in too much space either. Great place to stay for a long weekend!

Stayed August 2013, traveled as a couple
Helpful?
Thank Lora C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tabitha M, Director of Sales at Comfort Suites, responded to this review, December 22, 2014
This hotel is one of our favorites. We try to stay here every summer when we take a long weekend into Kentucky. Location is fantastic for summer nights as it is situated along the Ohio River. Very close to several restaurants and there are many attractions within walking distance as Newport is a City that is old and new combined. All of the staff has been very friendly and accommodating. The suites are awesome and are just big enough to make you feel like you are not cramped into a small space but also not lost in too much space either. Great place to stay for a long weekend!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barry, United Kingdom
Level Contributor
90 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed October 5, 2013

The comfort suites is based on the south side of Cincinnati, in Kentucky, an excellent area to visit the many bars and restaurants of Newport. Staff are very friendly and helpful, breakfast is also included in the price.

Room Tip: River view is preferable.
See more room tips
  • Stayed September 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Paul661
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fishers, Indiana
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed September 18, 2013

We stayed here as a last blast trip to Kings Island the weekend before Labor Day. I will try to keep my review simple as possible. The location is great. Restaurants, grocery, Newport Aquarium in walking distance. It is right next to the river and the restaurant I ate at had amazing night time river views. The building is ok. The rooms are ok. It is just fine for a overnight stay to see one of the local attractions. NO river views from my room. The doors are thin, as well as the windows, I could everything going on all around me. The staff....ummm...no comment. I have learned to expect if stay at a cheaper place, you get less customer service. The person who checked me in and out was very nice to me and remembered my name, but the rest of the staff...just typical of the service of a lower end chain. Would I return...jury is still out. It is only thirty minutes from Kings Islands. the zoo,minutes from Cincinnati attractions...maybe...maybe not

  • Stayed August 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank MamaJ76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tabitha M, Director of Sales at Comfort Suites, responded to this review, March 27, 2014
Dear Guest,
We apologize that you experienced difficulties while staying at the Comfort Suites, Newport, KY. We do take your comments seriously about staff interaction and regret that your arrival experience was less than satisfying. We do offer both riverview rooms and rooms that do not face the river. To have a room facing the river and the Cincinnati Skyline they do need to be reserved ahead of time as they stay in high demand. We are sorry that you did not have a river view facing room. In our river facing rooms you would have the same view as you did in our breakfast room. It is such a beautiful sight and we are sorry that you were not able to take advantage of that scenic view. Should you like to give us another chance to give you a great stay, please contact me direct and we can ensure that you receive a river facing room.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Louisville, Kentucky
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed September 17, 2013 via mobile

Spent one night while in town for Bengals game. Location is great. Rooms spacious, clean and AC worked great. Beds were extremely comfortable. Front desk staff was friendly even though it was busy at check in. Only issue I had were prices are raised too much when the Bengals are playing. All the hotels do so but this place seems a little high.

  • Stayed September 2013
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank spoc911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
331 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
3 of 5 bubbles Reviewed September 17, 2013 via mobile

This hotel room wasn't what I expected for a "suite". It was ok, the fridge was small and did not get very cold. Breakfast was very nice. I would stay here again, but only if I had Choice Rewards points or discounts to use.

  • Stayed September 2013
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Royal5555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grimes, Iowa
Level Contributor
232 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
3 of 5 bubbles Reviewed September 4, 2013

We chose this hotel because its only about 3 blocks to the aquarium etc. The hotel in general is out dated. While the rooms are fairly large, they are musty and the beds are small. It is over-priced, though there really aren't other hotels in the area.

  • Stayed September 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank tm212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites

Property: Comfort Suites
Address: 420 Riverboat Row, Newport, KY 41071
Phone Number:
Location: United States > Kentucky > Newport
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Newport
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Suites 2*
Number of rooms: 124
Reservation Options:
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Also Known As:
Comfort Hotel Newport
Comfort Suites Newport
Newport Comfort Suites

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