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“Great Fundraiser”

Kentucky Railway Museum
Ranked #1 of 1 things to do in New Haven
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Attraction details
Owner description: Kentucky’s oldest rail museum is pledged to preserving the history and heritage of the state railroads. Enjoy a 22 mile train excursion through the countryside. Hop aboard one of our specialty trains. Trains run April-December.
Reviewed June 3, 2014

Traveling the rails at 25 mph was an experience. From New Haven to Boston was filled with open corn fields and beautiful scenery. Talking with men/women who were part of the train robbery was enjoyable. Children aboard were having a great time when the train was suddenly robbed and we were asked to give our money. Event was for Crusade for Children. Back at the station, the museum was lacking but informative. Gift shop was very small but so were the train depots back in the 50's and 60's. Only 1 restroom in the station which was bombarded prior to boarding.

2  Thank plindap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynn K, Public Relations Manager at Kentucky Railway Museum, responded to this reviewResponded June 18, 2014

Thank you for submitting your review; our train robberies are one of our most popular events. Additional restrooms are located in an adjacent building and signs are posted.

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56 - 60 of 105 reviews

Reviewed April 15, 2014

We took our child to a Curious George event advertised on a cartoon yrs ago. Thinking this would be a nice train ride, we were a bit disappointed, well at least I was. The character only is on the outside walking around a bit. The train smelled stinky as another person wrote...and it was hot, and dusty. They had some clowns entertaining some of the kids inside, but that is about it. You couldn't see a pretty view of anything other than trees close to the windows. I am not picky either, it just was kind of blah. Then, the train stops off to let everyone get snacks and use the bathroom at a local gas station, which was kind of strange to me. I was pleasant about this to our family, but looking back, it is a long drive for this. The museum was very small. I don't think I would go back to another kid event, but possibly check out this with many coupons of some sort.

1  Thank maxmama77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynn K, Public Relations Manager at Kentucky Railway Museum, responded to this reviewResponded April 16, 2014

I am very confused about your response. You said you visited in May 2013. Curious George was here many years ago. We have lots of families who visit our attraction for our kid friendly events and have a wonderful time. I am sorry ylou were dissapointed. Thank you for your comments.

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Reviewed April 10, 2014

We did not take a train ride, we just went through the museum. What was on display was a bit disappointing; there was not much to it. Maybe the train ride would have been more entertaining.

1  Thank Mina1897
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynn K, Public Relations Manager at Kentucky Railway Museum, responded to this reviewResponded April 13, 2014

We are sorry that our museum did not meet your expectations. We have discounted our museum admission to $3.00 while we are doing renovations. Another model lay out is on its way. We suffered a flood in 2010 and much of our model layouts were destroyed; It has been a slow process. We hope you took the opportunity to view our outdoor displays while you were visiting. Thank you for your comments.

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Reviewed April 5, 2014

Okay let me say if you have fancy tastes and are expecting the Orient Express, this ain't it! If you'd like to take the kiddos on a ride on an authentic piece of American history, your in the right place! I took my aunt, wife, and kids on a birthday trip on the train here today. New Haven is about an hour drive from Lexington and basically the museum is the only attraction there. For less than $75, for five people, I purchased tickets for the train and the little mini museum they have. Employees were friendly and advise you to use the restroom before you leave the station as there's none on the train for the 45 minute first leg of the trip. You can walk the property and look at some of the trains in the yard in various states of repair. They have the legendary L&N #156 steam engine( YouTube it ) that is currently out of service due to funding issues. Our train was pulled by the SF #2546 engine and pulled out of the station at 2 pm on the dot. We sat in the dining car, although several other cars are available. As one the reviews say the cars are a little rundown, but nothing worse than any other public transport system. The scenery is flat and a lot of farmland on your way to Boston,Ky. We saw spring flooding today, which was interesting to view. The kids and family loved it and we plan on coming back again sometime!

Thank Jerry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynn K, Public Relations Manager at Kentucky Railway Museum, responded to this reviewResponded April 8, 2014

Jerry

So glad you had a great time. Thanks for your comments and we look forward to seeing you again in the near future.

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Reviewed December 22, 2013 via mobile

A friend purchased tickets and couldn't go so we took three of our grand kids ages 2, 5 and 6. What a mistake!!

It takes 1 1/2 hours and is way too long even for adults. The train barely creeps along and at night, there is nothing to see until you reach "the North Pole". During this 45 minutes, they bring hot chocolate and cookies. For a trip that is for young kids who still believe in Santa, why serve hot chocolate in styrofoam cups and no place to place the cup and no restroom facilities for 1 1/2 hours. Frosty and Rudolph walked through the train during this time but nothing else to do.

Finally 45 minutes later you arrive at the North Pole to pick up Santa and and head back to the depot. 35 minutes into the return trip, Santa walks through the train. Literally nothing else happens to entertain a train full of bored, tired kids and adults.

When you arrive back to the depot, you can take photos of Santa, Frosty and Rudolph but almost all of the passengers headed straight to the restroom in the museum. And there is only one restroom so another long line.

The staff were very nice and cheerful.

Don't waste your time even if you are given free tickets!

2  Thank stripes90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynn K, Public Relations Manager at Kentucky Railway Museum, responded to this reviewResponded April 13, 2014

I apologize for not getting a response to you before now. Our business is just now getting set up with Trip Advisor. I know you rode in December and wanted to address your concerns about the North Pole Express: I was very surprised that you were so unhappy since this is one of our most popular trains.

1. The trip is advertised as 1.5 hours
2. We have vintage coaches so cup holders are not part of the history of these cars. If you decide to ride again please request dining car seating.
3. Additional restroon facilities are located in an adjacent building and signage is posted on the property.

We have many volunteers that work our Christmas trains and any one of them would have been happy to address your concerns. Thank you for your feedback.

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