I booked this room based upon previous reviews. We were not disappointed. David assisted us with checking in and was very professional, personable and informative. He gave me thorough descriptions and directions to local shopping. (There are many, many stores close by.)The lobby is very modern, yet cozy. There is a quick service food are and a small bar area with made to order food. I did not order a meal but the cookie I bought was big enough for two and reasonably priced at 2.50. The corridor was clean, which I feel is always a good sign. Our room was very spacious. There was a sitting area with an L shaped couch, desk and wet bar area including a microwave and refrigerator.The furniture appears to be a little worn, not bad though. The king bed was very comfortable. The marble countertop sink area was in the main living area which I like.My only chief complaint is that the bathtub and toilet area is very small and needs updating. I LOVE the body wash, shampoo and conditioner dispensers!!! I also love the full length mirror and nice size closet. I must stress that everyone on staff delivered world class service, even in the middle of the night when I needed assistance in getting my cooler filled with ice for my ailing husband. Check out was a breeze and the lady at the desk seemed to be genuinely interested in whether we had enjoyed our stay.
If you look at my reviews you can see that we normally stay at more moderate chain properties but I am going to start giving Hyatt properties more consideration based upon this stay!!!
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- Also Known As:
- Hyatt Place Louisville-East Hotel Louisville
- Hyatt Louisville
- Louisville Hyatt