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“Hard Bed Gave Me Back Pain”

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Courtyard Louisville East
Ranked #67 of 102 Hotels in Louisville
Reviewed March 8, 2012

I don't normally write review for hotels, especially a chain hotel like Courtyard, because I believe they all should meet certain standard. This one is different. The bed is smaller than normal, lower than normal, and very hard. I wake up in the middle of the night with a back pain. I can't believe Marriott allows their hotel to have such beds.

The service at the restaurant is not any better. I ordered toast for breakfast and the waiter brought me two piece of toasts without butter or jam.

We probably won't stay here again.

  • Stayed: March 2012
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1  Thank Waverunner2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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137 - 143 of 174 reviews

Reviewed February 2, 2012

Chose this hotel for convenient access to local distributor I was visiting. Getting to it was a bit of a challenge coming from the airport as I had to do a U turn to get to it but once I figured that out, check-in was quick and easy.

Lobby was nice and people were friendly and helpful. Rooms and baths were a bit dated as compared to other Courtyards I've stayed in, which sets a bit of a high standard....but bed was comfortable, TV worked, and free access to internet was provided.

My room rate included breakfast which was cooked to order in the lobby restaurant and was good. Some budget rates do not include breakfast so be sure to decide which is more important to you. If visiting east side of Louisville this is a fairly good spot to stay, though I later found a Marriott Fairfield closer to our distributor. Marriott properties seldom disappoint so either will work in the future.

  • Stayed: January 2012, traveled on business
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Thank hjb4971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 13, 2012

Nice clean rooms, spacious and comfy. Beds are nice, bathroom is just ok.

Staff is very friendly and helpful.

Have stayed here many times and never been disappointed.

  • Stayed: January 2012, traveled with family
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1  Thank prettipinkprincess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 8, 2012

Nice personel, great price and very attractive rooms. Modern lobby and close to everything!

Room Tip: The extra ten dollars you pay here compared to the low cost cheapy hotels are worth the security and...
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  • Stayed: January 2012, traveled as a couple
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Thank travelnut94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 8, 2011

I stayed at this hotel for just one night checking in late at 11pm.
The remodeled Lobby gives you a great feeling upon checking in.
The food bar was closed but their pantry had snacks and drinks.
The room was clean, bed very comfortable, and the desk and TV well positioned to view from the desk or bed. My room faced the highway, so if car sounds bother you make sure your room is facing the opposite direction.
The staff was warm and inviting.

Room Tip: If you don't like the sounds of cars from the highway make sure you ask for a room on the opposi...
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  • Stayed: November 2011, traveled on business
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1  Thank RoadWariorSalesman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 19, 2011

I stayed here on business for three days. It is a very typical Courtyard hotel. The lobby area had been updated with the big giant digital board, and there was a bistro, which was nice to catch a bite to eat, but the rooms were not updated. They are the old style rooms, with thin comforters, and basic beds. The desk/work space is very nice and the TV's are LCD, which are updated. They do have an expanded channel line up, with HGTV and the Food Network, which is nice if you need a little entertainment. They also have all the ESPN channels, which for a sports fan is AWESOME. The immediate area around the hotel doesn't have many options to eat. But just a short 5 min drive there are a lot of places. It is a little bit away from downtown, but it is a good value.

  • Stayed: October 2011, traveled on business
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1  Thank kovacicn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 10, 2011

Marriott courtyard the McDonalds of chain hotels, should be the same no matter what city you stay in. They usually are, this particular property is upgraded in the public areas by the rooms or at least my room was old dingy and lacking in everyday.
Bed was lumpy and uncomfortable, room had old wall air conditioning unit which was loud. Not to mention if your room is on the south side of the building like mine was you also get highway noise. Bathroom was small and old looking shower pressure was weak. Do yourself a favor if you have to stay in this area of Louisville stay a half mile down the street at the Hyatt Place, newer property and no noise....

  • Stayed: October 2011
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1  Thank SDFAN080
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Louisville East

Address: 9608 Blairwood Rd, Louisville, KY 40222-5702
Phone Number:
Location: United States > Kentucky > Louisville > Hurstbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#29 Business Hotel in Louisville
Price Range: $117 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Louisville East 3*
Number of rooms: 139
Official Description (provided by the hotel):
Newly renovated with on-site Bistro just minutes away from the infamous Churchill Downs, Kentucky International Convention Center and the Louisville Slugger Museum. Our room amenities feature beds with plush comforters, free wireless and wired internet, flat panel TV's with High-Definition, a desk and an ergonomic chair. ... more   less 
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Also Known As:
Courtyard By Marriott Louisville East Hotel Louisville
Louisville Marriott
Louisville Courtyard

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