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“Good location, clean rooms, friendly staff” 4 of 5 stars
Review of Courtyard Louisville Downtown

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Courtyard Louisville Downtown
3.0 of 5 Hotel   |   100 South Second Street, Louisville, KY 40202 (Central Business District)   |  
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Ranked #34 of 94 Hotels in Louisville
Certificate of Excellence
Dallas, Texas
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Good location, clean rooms, friendly staff”
4 of 5 stars Reviewed August 5, 2014

Staff was very friendly and helpful. Location was decent and we walked everywhere. We were there for a convention and the hotel was busy but the employees made sure we were taken care of. The beds and linens were comfortable. And it's the only place on a Saturday after 3pm to get a Starbucks.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Service
Helpful?
Thank Travelgirl2166
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anna Marie F, Director of Sales at Courtyard Louisville Downtown, responded to this review, August 8, 2014
Thank you for the kind words about our hotel. We are glad you enjoyed your stay with us. It is important to make all of guests feel special whether we are busy or not and I am happy to know we succeeded!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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274 reviews from our community

Traveler rating
    112
    96
    42
    19
    5
See reviews for
55
69
13
96
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Louisville, Kentucky
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 1, 2014

Second year choosing Courtyard as accommodations during the 3-day Forecastle Festival at Waterfront Park. Perfect location for being in-town tourists enjoying not only a weekend of amazing musical entertainment, but to also have opportunity to take advantage of the walkable proximity to local restaurants and bars before/after festivities. So many excellent choices! Room-darkening curtains and non-obtrusive housekeeping staff made sleeping in a much-appreciated luxury. Friendly, helpful and attentive staff.

Room Tip: Main Street/North side faces YUM! Center and busy local access bridge intersection, so possibility o...
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank AuntBoo64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anna Marie F, Director of Sales at Courtyard Louisville Downtown, responded to this review, August 4, 2014
The best compliment to us is a returning guest! Thank you for selecting us for a fun "stay-cation" weekend. We have a wonderful partnership with the Forecastle Festival and always enjoy the patrons the popular festival brings. See you next year!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 1, 2014

I was in town for a business trip and stayed at this hotel downtown. The location is perfect. Across the street from the YUM Center and walking distance to a number of great restaurants and bars. The area felt safe walking back at night.

Rooms were comfortable. I had breakfast in the lobby - food was excellent and the service was fast and efficient. My only issues is that rooms are not insulated from the noise. You can hear the person in the room next door if they are talking loudly on their phone or taking a shower. Otherwise, a very nice place to stay.

Room Tip: Get a room on an upper floor for less noise
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  • Stayed July 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Mimi C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anna Marie F, Director of Sales at Courtyard Louisville Downtown, responded to this review, August 4, 2014
Thank you for selecting us for your business travel needs. We are happy to know you enjoyed our location and proximity to so many different restaurants...there really is something for everyone right around us. We are sorry that you experienced some "loud talkers" next to you. Safe travels!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed July 30, 2014

I've stayed here several times. It is always a good experience. The service is great and the rooms are comfortable. It's on the pricy side- but worth it. I have always found the staff accommodating and its close to restaurants.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank jimdoc21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anna Marie F, Director of Sales at Courtyard Louisville Downtown, responded to this review, July 31, 2014
Thank you for your continued patronage to the Courtyard Downtown Louisville. The best compliment we can get is a returning guest. Thank you for finding the value in our clean rooms, friendly staff and our location. See you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Louisville, Kentucky
Level Contributor
7 reviews
2 of 5 stars Reviewed July 30, 2014

I stayed here for a cards game in January and it was very close to the Yum! Center. Spending $160, I was expecting great things. It was just an average hotel that charges too much. Next time if I am going to spend that much at a hotel, I will stay at the Seelbach, 21c, the Brown, or the Galt House. Those hotel's are truly high-price worthy (and they are actually about the same price as this Courtyard). This place would be a good hotel at the $70-$90 range. The pool is full with 3 people in it. The workout facilities seem to be lacking as well. The location is good for the Yum! center and that is about it. Other, better hotels, are just a little longer of a walk. While I didn't have any issues with customer service, nothing stood out to me as being excellent about it. Save your money by staying somewhere else, or stay at a place that deserves $160 per night.

  • Stayed January 2014, traveled with family
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Service
Helpful?
Thank MikeCardfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anna Marie F, Director of Sales at Courtyard Louisville Downtown, responded to this review, August 4, 2014
Thank you for the review of your stay with us back in January. We appreciate your input. We find that we are an excellent value in the downtown area because we offer complimentary airport shuttle, complimentary Wi-Fi and very inexpensive parking for downtown at $6/day. Couple these savings with our location and the ability to walk to so many venues, restaurants and bars, and you truly save money when staying with us.

We hope you will consider these savings when selecting a downtown Louisville hotel and choose to stay with us in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
5 of 5 stars Reviewed July 29, 2014 via mobile

I came to the Marriott Courtyard with my daughter's to Celebrate my birthday. ..shop, eat, explore the area. I enjoyed my time from checking in to checking out we laughed together talked together. Get this upon leaving my room an associate said good morning and was my room okay. And to let them know if I needed anything. I told them I was great! My room smelled good! We began to laugh. They had a great attitude! We loved it! Thanks Marriott Associates we will be back!

Stayed July 2014, traveled with family
Helpful?
Thank DORIS D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anna Marie F, Director of Sales at Courtyard Louisville Downtown, responded to this review, July 31, 2014
First, Happy Birthday to your daughter! We hope she enjoyed her special day. Thank you for selecting the Courtyard Downtown Louisville for her celebration stay. We appreciate you recognizing our amazing staff. We look forward to hosting you again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Springfield, Tennessee
1 review
5 of 5 stars Reviewed July 29, 2014

All of your staff was very friendly but Jermaine Mason was awesome! He made us feel so welcome and was very helpful with everything we needed! The first night there a man helped us and he was nice but Jermaine stepped in to make it more inviting!

  • Stayed July 2014, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Service
Helpful?
Thank Jodi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anna Marie F, Director of Sales at Courtyard Louisville Downtown, responded to this review, July 31, 2014
Our employees are our best asset! We will make sure Jermaine knows of your kind words.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Louisville Downtown

Property: Courtyard Louisville Downtown
Address: 100 South Second Street, Louisville, KY 40202
Location: United States > Kentucky > Louisville > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Family Hotel in Louisville
#19 Romantic Hotel in Louisville
#32 Business Hotel in Louisville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Louisville Downtown 3*
Number of rooms: 140
Reservation Options:
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Also Known As:
Courtyard By Marriott Louisville Downtown Hotel Louisville
Louisville Courtyard
Louisville Marriott

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