When I looked at the rooms and amenities on the hotel website they looked impressive. We had a room with a pullout bed. The pullout was broken and very stained. I reported this to the desk. There response: OK,tthanks for telling us. The amenities were not as pictured. The fitness center did not have the brand of equipment shown on the website, no towels and dirty.
Very noisy hotel.
The free coffee in the lobby was great.
- Official Description (provided by the hotel):
- Cottonwood Suites Louisville Fair & Expo Center is just 4.9 mi (7.9 km) from the airport and offers a free shuttle. this smoke-free hotel has an indoor pool and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a business center and conference rooms. All 169 rooms offer free WiFi, room service, and flat-screen TVs with cable channels. Premium bedding, coffee makers, and free local calls are among the other amenities available to guests. ... more less
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- Also Known As:
- Holiday Inn Louisville Southwest Hotel Louisville
- Louisville Holiday Inn