We stayed here for one night when we passed through Louisville. Easy highway access and easy to find but thats about where it ends. Even though the room we got was refurbished I think that this 'new' feeling wont last long given the state of their housekeeping.
Check in took ages due to a slow front desk person and a guy looking for rooms for his work crew. Finally got to check in and she couldnt find our reservation but eventually gave us a room.
On arrival in our room my husband used the toilet, only to find that it was dirty and didnt flush. On inspection of the room we found a maintenance form beside the bed telling staff that the toilet didnt flush. Seems that housekeeping "cleaned" the room but not particularly well...bed was made with clean sheets but form was missed as was toilet. Also when picking up my sons toys to move out of the room I noticed a dirty sock under the bed surrounded by dust. Who knows how long it had been there. Went back to reception and the staff member couldnt have cared less about the state of the room but gave us a new one.
New room had a very, very stale smell but luckily the windows open so could get fresh air. Air con was hopless old unit though. Even though the room has been refurbished and had wood-like floor there was a really awful, dirty, stained piece of carpet under the beds, yuck!
It was after we got back from dinner that we noticed the baby roaches start to appear!!! We squashed about 8 of them in the bathroom and around our bed. Luckily they werent very big but you know where you see baby roaches then there is sure to be a mother around too! Told reception as we checked out but again she didnt care and wasnt surprised.
Breakfast was fine but very little food put out.
Wont stay again!
- Official Description (provided by the hotel):
- Enjoy a convenient stop in the Bluegrass State at Super 8 Louisville Airport. Located off Interstate 65, our pet-friendly hotel near Louisville International Airport offers easy access to Fort Knox, Downtown Louisville, Kentucky Expo Center and Cardinal Stadium. Use our free Wi-Fi Internet access to look up local attractions, and begin your busy day with free 8-item SuperStart breakfast bonanza. Handicapped-accessible rooms are available, and kids 17 and under stay free at Super 8 Louisville Airport. ... more less
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- Also Known As:
- Super 8 Louisville Airport Hotel Louisville
- Super Eight Louisville